Overview
Work History
Skills
Timeline
Generic

Victoria Virdi

Glendale,CA

Overview

20
20
years of professional experience

Work History

Sr. Surgery Coordinator

Center for Orthopedics-Providence
03.2023 - Current
  • Scheduled Trauma & Elective cases for 2 orthopedic doctors
  • Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
  • Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
  • Conducted thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.

Administrative Manager

JPalacios Trucking
01.2022 - 12.2022
  • Met department budgets by monitoring and reporting on office expenses.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Trained new employees in company procedures and best practices, fostering a cohesive work environment.
  • Organized truck schedules and dispatched completed orders.

Surgery Scheduler

Huntington Orthopedics
06.2019 - 04.2021
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Verified insurance coverage and obtained pre-authorizations.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Updated daily operating room calendars with accurate appointment schedules.

Surgery Scheduler

Souther California Orthopedics
11.2017 - 04.2019
  • Coordinated surgical team schedules for seamless procedure planning and execution.
  • Elevated patient experience by providing empathetic support throughout the entire surgical journey-from initial consultation to post-operative follow-up appointments.
  • Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
  • Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.

Salon Manager

Wildflower Hair & Makeup Studio
07.2012 - 10.2017
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained general appointment calendar and set shift schedules.

Jr. Admission Director

E.I School Of Professional Makeup
01.2005 - 06.2012
  • Interviewed potential students in person and by phone before potential acceptance.
  • Answered challenging enrollment questions and handled special student cases.
  • Tracked student attendance, participation and performance.
  • Served as a key liaison with the financial aid office, ensuring accurate and timely information was provided to prospective students and their families.
  • Streamlined application processes for a more user-friendly experience, resulting in higher completion rates.

Skills

  • HIPAA Compliance
  • Patient check-in
  • Patient coordination
  • Office Administration
  • Obtaining authorizations
  • Verifying insurance

Timeline

Sr. Surgery Coordinator

Center for Orthopedics-Providence
03.2023 - Current

Administrative Manager

JPalacios Trucking
01.2022 - 12.2022

Surgery Scheduler

Huntington Orthopedics
06.2019 - 04.2021

Surgery Scheduler

Souther California Orthopedics
11.2017 - 04.2019

Salon Manager

Wildflower Hair & Makeup Studio
07.2012 - 10.2017

Jr. Admission Director

E.I School Of Professional Makeup
01.2005 - 06.2012

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Victoria Virdi