Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Victoria Vo

San Diego,CA

Summary

Accomplished pharmacist and pharmacy manager with 21 years of experience driving excellence in retail pharmacy operations. Adept at leading and developing pharmacy teams, mentoring staff, and training technicians to deliver high-quality, compliant, and patient-focused care. Demonstrated leadership in organizing and executing annual flu clinics, ensuring efficient delivery of immunization services to the community. Experienced preceptor, mentoring pharmacy students, and fostering a learning-centered environment. Skilled in Medication Therapy Management (MTM), inventory control, regulatory compliance, and workflow optimization. Recognized for operational expertise, clinical knowledge, and a strong commitment to safety, service, and continuous improvement in patient care.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Staff Pharmacist

Rite-Aid Pharmacy
San Diego
12.2004 - Current
  • Provided immunization services including flu shots, shingles vaccines, as allowed by state law.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
  • Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
  • Administered immunizations and vaccinations according to established protocols and guidelines.
  • Maintained compliance with state and federal drug laws.

Retail Pharmacy Manager

Rite-Aid Pharmacy
San Diego
09.2013 - 09.2023
  • Implement medication therapy management (MTM) programs, improving patient adherence and outcomes.
  • Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
  • Trained pharmacy interns and newly hired technicians.
  • Monitored prescription accuracy and compliance with laws and regulations.
  • Supervised daily operations at the retail pharmacy counter.
  • Administered vaccines to immunize patients against communicable diseases.
  • Manage a team of pharmacists, technicians, and support staff; provided training, performance evaluations, and ongoing mentorship.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Bachelor of Science - Pharmacy

Albany College of Pharmacy And Health Sciences
106 New Scotland Ave, Albany, NY 12208
06-2003

Bachelor of Science - General Biology

UCSD
9500 Gilmore Drive, La Jolla, Ca 92093
06-1998

High School Diploma -

Patrick Henry High School
6702 Windermere Drive, San Diego, Ca 92120
06-1993

Skills

  • Medication Therapy Management (MTM)
  • Patient counseling and education
  • Immunization administration
  • Regulatory compliance (state board, DEA, HIPAA)
  • Team performance coaching and development
  • Controlled substance management and reporting
  • Training and onboarding new team members
  • Daily operations and tasks delegation
  • Pharmacy metric monitoring and performance improvement
  • Annual flu clinic planning and execution

Certification

  • CA licensed pharmacist (active)
  • NV licensed pharmacist (active)
  • Certificate of Pharmacy-Based Immunization Delivery Training (6/2/2010)
  • BLS certification (2/29/2024)

Languages

English
Full Professional
Vietnamese
Full Professional

References

References available upon request.

Timeline

Retail Pharmacy Manager

Rite-Aid Pharmacy
09.2013 - 09.2023

Staff Pharmacist

Rite-Aid Pharmacy
12.2004 - Current

Bachelor of Science - Pharmacy

Albany College of Pharmacy And Health Sciences

Bachelor of Science - General Biology

UCSD

High School Diploma -

Patrick Henry High School