Victoria Weatherford
Charleston,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Seater
Walt Disney World Resort
Lake Buena Vista, FL
01.2024 - Current
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Restaurant Hostess
Edison James Island
Charleston, SC
03.2022 - 04.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Adhered to all safety regulations set forth by the restaurant management team.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
James Island Charter High School
Charleston, SC06-2033
Associate of Science - Hospitality Administration And Management
Tri-County Technical College
Pendleton, SCSkills
- Workplace Safety
- Strong attention to detail
- Stress Tolerance
- Reliability
- Analytical Thinking
- Time management abilities
Affiliations
- 6th grade volleyball coach
- Varsity volleyball player
- Disney College Program Participant
- Student Ambassador
- Teacher Cadet Participant
Accomplishments
- Coach of the Year
- Senior Student Ambassador
Timeline
Seater
Walt Disney World Resort
01.2024 - Current
Restaurant Hostess
Edison James Island
03.2022 - 04.2023
High School Diploma -
James Island Charter High School
Associate of Science - Hospitality Administration And Management
Tri-County Technical College
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