Victoria Weber
Stanley,NC
Summary
Highly motivated Process Assistant that is metrics driven while maintaining a safe work environment. Leading by example with a strong bias for action and always trying to refine and critically think about strategies for improvements of processes.
Overview
24
24
years of professional experience
Work History
Process Assistant
Amazon Clt9
Charlotte, North Carolina
05.2021 - Current
- Improved processes with using go carts for inbound rehandle rather than shuttles.
- Developed and over saw a project that saved Clt9 approximately $1.4 million annually
- Cultivated motivating relationships to ensure metrics are met.
- Maintained tidy workspace by organizing to prevent injury.
FC Associate I
Amazon CLT9
Charlotte, NC
10.2020 - 05.2021
- scanner on lanes
- waterspider on lanes
- smalls lead
- flow scan with scan rate of 3k
Front Desk Associate
Gaston Eye Associates
Gastonia, NC
04.2015 - 08.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted patients and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Designed employee work schedules to address complete operational needs.
- Collected, Billed and Posted payments to patient accounts from insurance companies
Front Desk Associate
Eyecare Center
Gastonia, United States
08.2002 - 04.2015
- Phycian's Assistant
- Receptionist and Insurance Billing
- Retail/ Sales of glasses and contacts
- Order Glasses or Contacts with Reps on a weekly basis
Federal Work Study Student
Veterans Affairs Medical Center
Pensacola, FL
03.2000 - 08.2002
- Full time student for Nursing Degree
- Assisted Cardiologist and Respiratory Therapist in pre-testing
- EKG assistant
- Scheduling appointments for patients
Logistics E-4 Specialist
United States Army
Fort Hood, TX
05.1997 - 03.2000
- Organized purchase and delivery of materials needed for various contracts.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Produced weekly status reports detailing logistic operations and problems.
- Developed team communications and information for meetings.
Education
Associate of Science - Nursing
- GPA 3.5
Associate of Science - Nursing
- GPA 3.8
- Deans List
High School Diploma -
Skills
- Safety Driven
- Efficient with Following Metrics
- Multifaceted Experience Within the Building
- Great Communication
- Policy Implementation
- Thrive in Fast Paced Environment
- Adapt to change
- Lead by example
- Organization/Planning
Timeline
Process Assistant - Amazon Clt9
05.2021 - Current
FC Associate I - Amazon CLT9
10.2020 - 05.2021
Front Desk Associate - Gaston Eye Associates
04.2015 - 08.2019
Front Desk Associate - Eyecare Center
08.2002 - 04.2015
Federal Work Study Student - Veterans Affairs Medical Center
03.2000 - 08.2002
Logistics E-4 Specialist - United States Army
05.1997 - 03.2000
Gaston College - Associate of Science, Nursing
Pensacola State College - Associate of Science, Nursing
Kathleen Senior High School - High School Diploma,
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