Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Victoria Whitman

El Paso,TX

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Attorney Assistant

Ribail Law PLLC
El Paso, TX
01.2023 - Current
  • Reviewed and organized documents related to personal injury cases.
  • Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.
  • Coordinated medical records requests from physicians and hospitals.
  • Performed data entry into computer systems to update client profiles or track status of case activities.
  • Organized case files for easy retrieval of documents at any time during litigation process.
  • Analyzed relevant data such as police reports, medical records, photographs, witness statements, to assess liability in personal injury cases.

Doctor Technician

Stanton Optical
El Paso, TX
04.2021 - 12.2022
  • Reviewed insurance claims forms for accuracy prior to submission.
  • Performed comprehensive eye exams, including refractions and contact lens fittings.
  • Prepared reports summarizing patient visits along with recommendations for corrective action if needed.
  • Prepared patients and administered basic eye exam tests.
  • Performed data entry tasks related to billing and collections procedures.
  • Entered insurance, demographics and health history into patient database.
  • Protected patients by observing strict HIPAA guidelines.

Server

Dave and Buster
El Paso, TX
01.2018 - 04.2020
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided food and beverages for guests throughout the event.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Server

Wing Daddy's
El Paso, TX
04.2017 - 11.2017
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.

Usher/ Cashier

Cinemark Theaters
El Paso, Texas
03.2016 - 04.2017
  • Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
  • Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
  • Maintained inventory of concession items such as popcorn, candy, and beverages.
  • Performed cash handling duties such as making change, balancing the register drawers, and reconciling credit card receipts.
  • Trained new employees on proper use of equipment, product knowledge, customer service, and safety protocols.

Education

High School Diploma -

El Dorado High School
El Paso, TX
05-2016

Skills

  • Organizational Skills
  • Supply Restocking
  • Food Experience
  • Serving Skills
  • Legal Research
  • Office Administration
  • Client Communication
  • Insurance background
  • Microsoft Office
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Word
  • Typing
  • Facets
  • Ciox
  • Chartswap
  • Cactus - Sympir
  • Document Typing and Formatting
  • Claims Processing
  • Information Verification

Accomplishments

  • Employee of the Month twice at Dave & Busters

Certification

  • Official Notary Public License – Texas Secretary of State or Appropriate Department.

Timeline

Attorney Assistant

Ribail Law PLLC
01.2023 - Current

Doctor Technician

Stanton Optical
04.2021 - 12.2022

Server

Dave and Buster
01.2018 - 04.2020

Server

Wing Daddy's
04.2017 - 11.2017

Usher/ Cashier

Cinemark Theaters
03.2016 - 04.2017

High School Diploma -

El Dorado High School
Victoria Whitman