Victoria Williams
Amarillo,TX
Summary
Compassionate and dedicated Patient Care Technician with experience at Baptist St. Anthony's Hospital. Skilled in vital signs monitoring and infection control, I excel in fostering patient relationships and enhancing care quality. Proven ability to collaborate effectively with healthcare teams, ensuring optimal patient comfort and safety through attentive observation and proactive communication.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Experienced with training program support and facilitation. Utilizes effective communication and organizational skills to enhance training delivery. Knowledge of training methodologies and team collaboration ensures productive and engaging learning environments.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Baptist St. Anthony's Hospital
03.2025 - Current
- Assisted with daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate documentation of patient information in electronic health records.
- Supported mobility needs by assisting patients with transfers and ambulation.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
Hostess, Server, Bartender, & Key Manager
Hoffbrau Grill & Steakhouse
01.2022 - 11.2024
- Greeted guests and managed seating arrangements to ensure optimal flow and customer satisfaction.
- Coordinated with kitchen staff to communicate wait times and special requests effectively.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new host team members on procedures and service standards.
- Implemented reservation management system improvements, streamlining booking processes.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Certified Nursing Assistant
Patriot Travel Nursing Agency
08.2022 - 01.2024
- Collaborated with multidisciplinary teams to develop individualized care plans for residents, enhancing overall satisfaction.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistant
Prairie Acres Nursing & Rehab Facility
03.2020 - 06.2022
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing care efficiency.
- Monitored vital signs and reported changes to healthcare team, improving clinical response times.
- Implemented infection control protocols, promoting a safe environment for residents and staff.
- Advocated for patients' needs, ensuring their voices were heard in care planning discussions.
- Oversaw work of nursing student technicians and externs to educate on proper procedures and how to prioritize care tasks.
Sales Associate
Ivy Cottage Florist
05.2018 - 03.2020
- Assisted customers in selecting floral arrangements to enhance their special occasions
- Managed inventory levels to ensure stock availability and freshness of products
- Created visually appealing displays to attract customer attention and drive sales
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Parts Counter Person
Lone Star Ag
05.2017 - 08.2018
- Processed customer orders efficiently, ensuring accurate fulfillment of parts requests.
- Assisted customers in identifying and selecting appropriate parts using dealer inventory systems.
- Maintained organized inventory records, supporting timely restocking and minimizing discrepancies.
- Collaborated with team members to improve workflow processes and enhance customer service delivery.
Education
Associate of Science - Chemistry
Amarillo College
Amarillo, TX12-2026
Bachelor of Science - Health Science; Pre-Professional Healthcare Emphas
West Texas A&M University
Canyon, TX12-2025
GED -
Home Schooled
Friona, TX08-2017
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control
- Specimen collection
- Emergency response
- Patient education
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Goal setting
- Relationship building
- Problem-solving skills
- Goal oriented
Timeline
Patient Care Technician
Baptist St. Anthony's Hospital
03.2025 - Current
Certified Nursing Assistant
Patriot Travel Nursing Agency
08.2022 - 01.2024
Hostess, Server, Bartender, & Key Manager
Hoffbrau Grill & Steakhouse
01.2022 - 11.2024
Certified Nursing Assistant
Prairie Acres Nursing & Rehab Facility
03.2020 - 06.2022
Sales Associate
Ivy Cottage Florist
05.2018 - 03.2020
Parts Counter Person
Lone Star Ag
05.2017 - 08.2018
Associate of Science - Chemistry
Amarillo College
Bachelor of Science - Health Science; Pre-Professional Healthcare Emphas
West Texas A&M University
GED -
Home Schooled