Victoria Wilson
Euclid
Summary
Employed effective communication and quick learning to ensure delivery of high-quality work while maintaining meticulous detail.
Overview
4
4
years of professional experience
Work History
Remote Customer Service Representative
BrightPath Solutions
01.2022 - 01.2024
- Handled phone, chat, and email support.
- Assisted with accounts and troubleshooting.
- Maintained confidentiality and quality scores.
- Reason for leaving: Company downsized and reduced remote positions.
- Company Phone: (888) 672-4421
Data Entry Clerk
ClearView Processing Center
01.2021 - 01.2022
- Entered records and processed forms accurately.
- Completed administrative tasks and spreadsheets.
- Reason for leaving: Wanted remote opportunities and schedule flexibility.
- Company Phone: (216) 590-3110
House Cleaner
FreshNest Home Cleaning
01.2020 - 01.2021
- Provided detailed residential cleaning.
- Handled scheduling and client communication.
- Reason for leaving: Business slowed down.
- Company Phone: (440) 755-9081
Education
High School Graduate - undefined
Euclid, OhioSkills
- Drove exceptional customer satisfaction by implementing superior service delivery strategies Championed operational efficiency through significant improvements in data entry accuracy Optimized claims processing workflows to achieve faster turnaround times Oversaw productivity enhancements by strategically managing virtual assistant responsibilities Protected sensitive information to reinforce compliance initiatives Cultivated strong customer relationships through advanced CRM tool utilization Elevated productivity levels through targeted time management strategies Enhanced employee experience by delivering comprehensive travel planning assistance Upheld high standards of cleanliness and organization through thorough cleaning protocols
Additional Information
- Flexible hours
- Strong internet connection
- Fast learner
- Reliable worker
Timeline
Remote Customer Service Representative
BrightPath Solutions
01.2022 - 01.2024
Data Entry Clerk
ClearView Processing Center
01.2021 - 01.2022
House Cleaner
FreshNest Home Cleaning
01.2020 - 01.2021