Victoria Woodruff
Huntingdon Valley,PA
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
8
8
years of professional experience
Work History
Social Media Manager
Brows By Bree & Company
08.2021 - Current
- Creating educational, interactive, and Vlog style daily content for social media pages and stories. (2 Instagram accounts, Facebook, and TikTok.)
- Responsible for answering emails, texts, phone calls and monitoring social media comments & messages 8am-8pm Monday-Saturday.
- Rescheduling clients as needed, consolidating employee schedules. Checking out clients, handling the register, & booking follow up appointments.
- Hosting annual Open House events at the studio. Creating giveaways, raffles, & monthly promos to entice clients to book.
- Increased customer engagement through social media
- Developed relationships with influencers to grow reach of company and create wider visibility
- Collaborated with team members to develop creative campaigns for social media platforms
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
Manager
Rita's Italian Ice
03.2015 - 08.2021
- Supervising employees with oversight of daily operations.
- Handling escalated issues and customer concerns.
- Training and motivating new employees.
- Preparing weekly employee schedules.
- Balancing registers at closing
Video Editor
Allied Pixel
01.2020 - 05.2020
- Importing & organizing raw video files.
- Cutting, trimming and sequencing separate video clips into a comprehensive narrative structure.
- Setting up and breaking down equipment for video shoots.
Events & Promotions Director
WCUR
01.2019 - 05.2020
- Hosting "Name that Tune" events once a month.
- Collaborating with other organizations & local businesses to plan, organize, and host event.
- Overseeing the "Events" committee members (60).
- Advertising and promoting on campus events and events in the borough of West Chester.
Education
Bachelor of Arts - Communications
West Chester University of Pennsylvania
West Chester, PA05.2020
Skills
- Time Management
- Issue Resolution
- Coordinate Promotions
- Leadership Communications
- Story Production
- Event Management
- Social Media Management
- Social Media and Promotions
- Producing Videos
- Teamwork and Collaboration
- Brand Development and Awareness
Volunteer Experience
I have organized multiple donation drives for the Whosoever Gospel Mission, a men's homeless shelter located in Philadelphia. I continue to collect donated items such as toiletries and clothing. In 2017 I created a PSA video to promote the Lighthouse Thrift Store, which raises money for the homeless men at the Whosoever Gospel Mission, and provides them with real life workforce development training.
I also created an educational video in 2020 for the PA Board of Plastic Surgery. The purpose of the video was to explain the layout of the board certification test and what the candidates should expect.
Timeline
Social Media Manager
Brows By Bree & Company
08.2021 - Current
Video Editor
Allied Pixel
01.2020 - 05.2020
Events & Promotions Director
WCUR
01.2019 - 05.2020
Manager
Rita's Italian Ice
03.2015 - 08.2021
Bachelor of Arts - Communications
West Chester University of Pennsylvania
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