Victoria Woolard
Winterville,NC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Very effective in telecommunications, client personnel, business spreadsheets, etc.
Overview
5
5
years of professional experience
Work History
Licensed Cosmetologist
Sara McCarn
Winterville, NC
05.2021 - Current
- Provided beauty consultations to clients, determining their individual needs and preferences.
- Developed customized treatment plans for each client based on their skin type and desired results.
- Performed a variety of services including hair cutting, styling, coloring, highlights and extensions.
- Maintained a clean and orderly workstation while adhering to safety standards.
- Educated clients on proper at-home care techniques and products to extend the life of their style or color.
- Conducted regular salon inventory checks to ensure sufficient product supply levels were maintained.
- Created an inviting atmosphere for all customers by providing friendly customer service.
- Managed bookings efficiently by creating detailed appointment schedules with time slots allocated for each service.
- Administered chemical services such as perms, relaxers, keratin treatments and hair straightening systems.
- Attended continuing education courses in order to stay up-to-date on the latest techniques in the industry.
- Adhered strictly to health regulations when performing services such as waxing or threading.
- Kept records of all client appointments using computerized scheduling software programs.
Server Manager
Hwy 55 Burgers Shakes & Fries
Greenville, NC
04.2020 - 04.2021
- Conducted periodic checks on system processes running on servers for proper functioning.
- Collected cash sales from employees to properly tip each server after shift.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
- Pitched in to deliver food and beverages to tables during high-volume periods.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Barber Apprentice
Shave on 5th
Greenville, NC
02.2020 - 06.2020
- Maintained cleanliness of the workspace by sweeping, mopping and wiping down surfaces.
- Mastered basic techniques for cutting men's hair including fades, tapers, scissor cuts, blowouts and more.
- Operated cash registers accurately and efficiently when necessary.
- Prepared hot towels for facial shave services using appropriate methods.
- Scheduled appointments for returning customers upon request.
- Handled incoming phone calls and scheduled appointments.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Responded to customer inquiries by phone, email, and in person.
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
Education
Cosmetology - Hairstyling
Alexander Paul Institute of Hair Design
Greenville, NC04-2020
Associate of Arts - Business And Art
Northside High School
Pinetown, NC03-2019
Skills
- Social Media Promotion
- Appointment Scheduling
- Sanitation Practices
- Sales and Upselling
- Product and Service Explanations
- Client Education
- Issue Resolution
- Product expertise
- Relationship Building
- Strong manual dexterity
- Customer Consultation
- QuickBooks proficiency
- Salon Management
- Payment processing expertise
Languages
French
Professional
Timeline
Licensed Cosmetologist
Sara McCarn
05.2021 - Current
Server Manager
Hwy 55 Burgers Shakes & Fries
04.2020 - 04.2021
Barber Apprentice
Shave on 5th
02.2020 - 06.2020
Cosmetology - Hairstyling
Alexander Paul Institute of Hair Design
Associate of Arts - Business And Art
Northside High School