VICTORIA WORDSWORTH

• Delivered customer service and administrative support during admissions and enrollment processes to enhance applicant experience.
• Guides individuals through applications, documentation, assessments, residency requirements, and enrollment procedures to ensure compliance and successful enrollment.
• Maintain accurate and confidential records while tracking applications and required documentation.
• Address questions and resolved concerns while effectively communicating policies and procedures to improve understanding and satisfaction.
• Support compliance requirements, special projects, and program deadlines.
• Workforce Development

• Delivered front-desk, telephone, and administrative support to enhance experience for students, visitors, faculty, and staff.
• Executed data entry tasks with attention to detail in an office setting., databases, electronic and paper records, correspondence, and filing systems.
• Manage data entry, databases, electronic and paper records, correspondence, and filing systems.
• Maintained confidential records while delivering professional customer service to uphold institutional trust.

• Coordinated scheduling, front-desk operations, and recordkeeping to streamline student support services.
• Assisted prospective students with admissions inquiries and connected them to relevant resources.
• Delivered professional customer service and ensured accuracy in recordkeeping.

• Greeted patients, confirmed appointments, obtained vital signs, and collected blood samples to ensure accurate and timely patient care.
• Conducted telephone triage, addressing patient questions and concerns to enhance patient satisfaction and safety.
• Provided patient counseling and support on nutrition and wellness programs to promote healthier lifestyle choices.

• Greeted patients, confirmed appointments, conducted patient intake, and gathered medical histories to ensure smooth patient flow.
• Measured and documented vital signs and maintained accurate patient records.
• Entered, transcribed, stored, and maintained confidential medical information to support accurate patient records.
• Provided administrative and clinical support to patients and healthcare staff, enhancing overall patient experience.

Medical Office Administrative Professional | Certification