Victoria Wyatt
Johnson City,TN
Summary
Compassionate Certified Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations. As well as a driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accountant
Wyatts Roofing and Construction
Johnson City, TN
01.2021 - Current
- Oversaw accounts receivable/payable
- Prepared detailed cost estimates for various roofing projects according to specifications.
- Handled customer inquiries, complaints, and requests for information promptly
Phlebotomist
Ballad Health System
Johnson City, TN
12.2023 - 07.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Adjusted instruments to meet specified tolerances
- Implemented safe practices in the management of dangerous materials
- Maintained accurate medical documentation through electronic means
- Maintained accurate tracking of phlebotomy supply usage
- Explored advanced techniques in sample collection processes
911 Dispatcher
Washington County 911
Johnson City, TN
01.2022 - 12.2022
- Answered incoming 911 calls and provided appropriate assistance to callers.
- Assisted individuals requesting medical, fire, and police support
- Obtained vital data from caller to ensure accurate response.
- Communicated with field units through radio and telephone
- Input data into computer-aided dispatch system
- Answered calls regarding police services efficiently using a multi-line phone setup
Cashier /Restaurant Shift Manager
Taco Johns
Elizabethton, TN
02.2016 - 12.2021
- Delivered exceptional customer service with a positive attitude.
- Operated cash registers, credit card machines and other related equipment accurately.
- Conducted new employee training on food prep
- Oversaw daily restaurant operations
- Oversaw precise records of financial transactions
- Addressed customer issues promptly while ensuring positive client interactions
- Coached team on food safety, sanitation processes and customer service
Education
Phlebotomy Certification -
Tennessee College of Applied Technology - Elizabethton
Elizabethton, TN12-2023
High School Diploma -
Daniel Boone High School
Gray, TN05-2018
Skills
- Health and Safety Regulations
- Shift Management
- Food Safety Compliance
- Staff Training and Development
- Map reading abilities
- Basic life support understanding
- Emergency Assessment
- Computer-based dispatch systems
- Specimen Preparation
- Blood collection
- Patient confidentiality
- Paperwork Processing
- Infection Control
- Data Entry
- Diagnostic Testing
- Medical office administration
- Medical records handling
- Sanitation and sterilization
Certification
- Basic Life Saving Certification Oct 2023-Oct 2025
- Certified Phlebotomy License Dec 2023-Dec 2025
Timeline
Phlebotomist
Ballad Health System
12.2023 - 07.2024
911 Dispatcher
Washington County 911
01.2022 - 12.2022
Accountant
Wyatts Roofing and Construction
01.2021 - Current
Cashier /Restaurant Shift Manager
Taco Johns
02.2016 - 12.2021
Phlebotomy Certification -
Tennessee College of Applied Technology - Elizabethton
High School Diploma -
Daniel Boone High School
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