Victoria Young
Kissimmee,FL
Summary
Dedicated and results-oriented automated logistical specialist with over 6 years of military experience in warehouse and logistics operations. Exceptional customer service skills coupled with a strong ability to interact effectively with diverse individuals. Proven track record of maintaining equipment records and parts, managing inventory, and supervising stock record/warehouse functions. A motivated team player who thrives in fast-paced environments and adapts seamlessly to changing situations. Proficient in material handling equipment and experienced in various roles, including logistics management, corrections, and education.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Educational Services
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Civilian Technician
Osceola County Corrections Department
07.2023 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Assists Officers working inside inmate housing areas via monitors, telephone and radio.
- Completes facility forms, i.e. logbooks, inmate accountability, maintenance, etc.
- Conducts and documents visual checks via monitors from control room.
Cashier
Home Depot
02.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Correctional Probation
Department of Corrections
12.2019 - 01.2022
- Managed and rehabilitated individuals within the criminal justice system, promoting community safety.
- Contributed to a positive work culture by fostering strong team dynamics among fellow officers and promoting professional development opportunities.
- Conducted thorough pre-release evaluations, assessing risk levels and making appropriate recommendations for parole considerations.
- Provided comprehensive case management services for probationers, contributing to their successful reintegration into society.
- Evaluated probationers'' progress regularly by reviewing case files, meeting notes, treatment plans, and other relevant documentation.
Rural Carrier
US Postal Services
08.2018 - 11.2019
- Delivered mail, packages, and parcels to rural USPS customers, exhibiting reliability and punctuality.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Assisted in training new employees, sharing best practices for rural carrier duties.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Automated Logistical Specialist (92A)
US Army
04.2006 - 01.2013
- Ensured accuracy of incoming and outgoing shipments by meticulously comparing contents with manifests, invoices, and orders.
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
- Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
- Conducted regular audits of inventory records to identify discrepancies quickly and implement corrective actions proactively.
- Trained new personnel on logistical software systems, fostering effective use and increasing overall productivity.
- Ensured compliance with all applicable regulations regarding hazardous material handling by enforcing safe storage practices within the warehouse environment.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Education
BS in Criminal Justice - Data Science, Crime and Criminal Behavior
Strayer University
Orlando, FL05.2016
Forensic Science
Ashworth College
Atlanta, GA05.2012
Skills
- Management
- Problem solving
- Communication
- Microsoft Office
- Risk Management
- Data Analysis
- Customer Service
- Attention to Detail
- Project Management
- Relationship building and management
- Adaptable
- Verbal and written communication
Certification
- Automated Logistical Specialist Course, 2006-01-01
- Combat Lifesavers, 2008-01-01
- Drivers Training, 2008-01-01
- Field Sanitation, 2007-01-01
Timeline
Substitute Teacher
Kelly Educational Services
01.2024 - Current
Civilian Technician
Osceola County Corrections Department
07.2023 - 11.2023
Cashier
Home Depot
02.2023 - 07.2023
Correctional Probation
Department of Corrections
12.2019 - 01.2022
Rural Carrier
US Postal Services
08.2018 - 11.2019
Automated Logistical Specialist (92A)
US Army
04.2006 - 01.2013
BS in Criminal Justice - Data Science, Crime and Criminal Behavior
Strayer University
Forensic Science
Ashworth College
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