Victoria Zobus
Sherman,IL
Summary
Experienced with customer service and team leadership experience. Skilled in efficiently completing daily operations, staff training, and time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Splash Pad Manager
Sherman Village Hall
Sherman, IL
05.2025 - Current
- Oversaw daily operations, ensuring team adherence to rules and regulations.
- Trained new staff with the POS system.
- Schedule employees for the entire summer in advance, working around their schedules.
- Took inventory and stock for concessions.
- Performed opening and closing cleaning duties.
- Sold tickets and concessions, handled complaints, and performed lifeguard duties.
Server
Cracker Barrell Old Country Store
Springfield, IL
08.2025 - 11.2025
- Served food and beverages promptly within the first couple minutes of them sitting down.
- Coordinated with my colleagues to ensure an efficient workplace; I ran food, followed when they needed an extra hand, or greeted their tables when they had no time and asked me to.
- Managed multiple tables at peak waiting times with efficiency.
- Took and ran orders.
- Performed closing duties.
- Worked with POS system to place orders and manage bills.
Server
Tasty Café
Sherman, IL
06.2023 - 09.2024
- Worked with POS system to fulfill orders and manage billing.
- Assisted management in training new servers, including several without any prior restaurant experience.
- Managed multiple tables efficiently with a line out the door while still attending to my tables in a timely manner.
- Processed cash and electronic payments accurately for both my and my colleagues tables.
- Maintained cleanliness and organization of dining area.
- Served food and beverages promptly within the first couple minutes of them sitting down.
- Performed opening and closing duties of the entire dining area, storage room, and bathrooms properly and efficiently while alone.
Education
High School Diploma -
Williamsville High School
Williamsville, IL05-2026
No Degree -
Lincoln Land Community College
Springfield, IL05-2026
Skills
- Customer service
- Team leadership
- Time management
- Staff training and development
Certification
- Food Handler License from StateFoodSafety
Timeline
Server
Cracker Barrell Old Country Store
08.2025 - 11.2025
Splash Pad Manager
Sherman Village Hall
05.2025 - Current
Server
Tasty Café
06.2023 - 09.2024
High School Diploma -
Williamsville High School
No Degree -
Lincoln Land Community College