Victoria Grace Montaruli
Nike
Oakland,CA
4
Languages
3
Certifications
12
years of professional experience
Retail operations professional supporting sales flow, guest service, and floor coordination in fast-paced store and restaurant environments. Handles customer payments, service recovery, and daily task completion while keeping operations moving during peak periods. Builds reliability through adaptable execution, clear communication, and steady support for team standards.
Work History
Sales Intern
2 Months- Supported 10 daily sales operations by handling routine floor tasks in a fast-paced retail environment.
- Built a stronger understanding of business processes, workplace standards, and team operations through hands-on support.
- Adapted quickly to shifting priorities and completed routine and ad-hoc assignments with consistent reliability.
- Coordinated front of house operations to support smooth guest flow and service consistency.
- Handled guest seating coordination and reservation management to keep service organized during busy periods.
- Supported customer payment processing and point of sale transactions while maintaining accuracy at checkout.
Summer Intern
1 Month- Processed 30 reservation requests weekly to support smooth front desk coverage and table flow.
- Coordinated guest seating to keep the dining room organized and minimize wait-time buildup.
- Monitored food presentation, beverage quality, and service speed to uphold service standards.
- Supported front of house operations by coordinating shift handoff communication and daily workflow.
Summer Intern
1 Month- Processed 10 customer orders daily through point of sale transactions during peak shifts.
- Coordinated reservations and guest arrivals to support timely service and reduce congestion.
- Supported daily logistics by relaying shift handoff updates and tracking service needs across the floor.
- Delivered responsive customer service and strengthened teamwork in a fast-paced restaurant environment.
Commercial Actor
1 Month- Completed 20% of assigned on-set tasks per shoot day while adapting quickly to changing scene requirements.
- Portrayed product features clearly in promotional scenes, helping translate campaign concepts into relatable visuals.
- Followed creative direction from production staff and adjusted delivery to match scene tone and pacing.
- Maintained professional demeanor during filming, supporting smooth collaboration with crew and fellow performers.
- Adapted performance style to align with commercial requirements, wardrobe changes, and revised shot instructions.
- Represented the brand professionally in front of camera, reinforcing a polished and approachable image.
- Responded quickly to direction changes, alternate takes, and last-minute production adjustments during filming.
- Adjusted facial expression, posture, and movement to match campaign objectives and scene direction.
- Maintained consistency across repeated scenes to help preserve continuity throughout the commercial shoot.
Fashion Model
4 Years- Presented 7 looks per event during runway shows, fittings, and promotional photo shoots.
- Adapted poses and expressions to match creative direction across varied campaign themes and styling requirements.
- Worked closely with photographers, stylists, and coordinators to support smooth execution during shoots and fittings.
- Maintained a professional presence that reflected brand standards during promotional appearances and client-facing events.
- Prepared wardrobe, accessories, and appearance details before assignments to support consistent presentation.
- Coordinated with production staff to keep assignments moving efficiently and avoid delays during shoots.
- Maintained composure and focus during long production days, repeat takes, and last-minute adjustments.
- Followed styling and presentation guidelines to deliver consistent results across multiple freelance engagements.
Education
Bachelor of Business Administration - Business Administration
International Baccalaureate (IB) Diploma Programme - Mathematics, Applications & Interpretation, Economics, Business Management, English A: Language & Literature, Biology, French ab initio
Skills
Front of house operations
Guest seating coordination
Reservation management
Customer payment processing
Point of sale transactions
Sales floor support
Shift handoff communication
Team collaboration
Workflow coordination
Store opening procedures
Store closing procedures
Inventory replenishment
Daily operations support
Service standards monitoring
Incident reporting
Team leadership
Team communication
Event coordination
Certification
Wharton Global Youth Future of the Business World Online Program
LANGUAGES
English: Native proficiency; Duolingo English Test: 130; IGCSE First Language English: B
French: IGCSE Second Language: A
Italian: Native proficiency
Chinese: Native proficiency
Timeline
Sales Intern
Nike
06.2026 - 08.2026Read More
Summer Intern
Bella Napoli Restaurant
07.2025 - 08.2025Read More
Summer Intern
Da Marco Restaurant
07.2024 - 08.2024Read More
Commercial Actor
Oppo Smart Phone
05.2023 - 06.2023Read More
Fashion Model
Freelance
05.2014 - 05.2018Read More
Wellington College International Shanghai
International Baccalaureate (IB) Diploma Programme from Mathematics, Applications & Interpretation, Economics, Business Management, English A: Language & Literature, Biology, French ab initio
Read More
Northeastern University
Bachelor of Business Administration from Business Administration
Read More
HONORS & AWARDS
ACAMIS Football Tournament — 3rd Place, Beijing, China | 2026, WCIS Football Most Valuable Player (MVP) | 2023, Sports Scholarship | 2023, ACAMIS Football Tournament — 3rd Place, Phuket, Thailand | 2023, School Progress Award & Student Council Member | 2022
COMMUNITY SERVICE
- 50 km Charity Run
- Co-organized and executed a charity run, pairing 12 students with Special Olympics athletes.
- Coordinated logistics, registration, and on-site operations to ensure smooth event execution. Raised RMB 4,395 in support of inclusive sports programs.