Victoria Hernandez
Gardena,CA
Summary
Dynamic professional with extensive experience in customer service and event management at Thank Goodness It's Sophia Catering. Demonstrated ability to engage guests and uphold cleanliness standards while managing multiple tasks efficiently. Fluent in Spanish, excels under pressure and adapts swiftly to changing environments, ensuring memorable experiences for attendees.
Overview
6
6
years of professional experience
Work History
Server
Thank Goodness It's Sophia Catering
08.2022 - Current
- Cater to party guest- party size varied
- Set up tables, food for the event, make sure the guests were always satisfied, keep tables clear once dishes were done being used, friendly check with guests and help clean after the event was over.
Cashier
Ontario Airport- Restaurant
04.2024 - 08.2024
- Assigned to two restaurants Mi Casa Cantina and Einstein Bagels
- Cashier and customer service: "customer is always right"
- In charge of dining areas, cashier, cleaning and restocking.
- Worked taking orders for the Bar.
- Stock and check inventory was filled
- Shift closer, close the register and inventory, always making sure it was ready for next business day.
Student Secretary
Sacred Heart Elementary School Lincoln Heights
08.2019 - 05.2020
- Attending meetings, taking notes during the meetings, helping with donations, selling tickets for school events, doing short speeches, and making announcements.
- From this experience, I learned to be responsible, analytic, and talking in front of new people.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA06.2023
Skills
- Fluent in Spanish
- Understanding and speaking
- Reading comprehension
- Work under pressure
- Team collaboration
- Multi-tasking abilities
- Customer service excellence
- Table setup and organization
- Cash handling skills
- Dining area management
- Time management strategies
- Problem solving techniques
- Customer engagement strategies
- Effective communication skills
- Attention to detail
- Adaptability to change
- Friendly demeanor and professionalism
- Cleanliness standards adherence
- Server training expertise
- Daily specials knowledge
Skills Interests
Fluent in Spanish; understanding, speaking, & reading., Work under pressure, Team-work, Multi-tasking, Perform customer service, Music, Fitness, Health
Leadership Experience
Sacred Heart Elementary School Lincoln Heights, Student Secretary, 08/19, 05/20, Attending meetings, taking notes during the meetings, helping with donations, selling tickets for school events, doing short speeches, and making announcements., From this experience, I learned to be responsible, analytic, and talking in front of new people.
Timeline
Cashier
Ontario Airport- Restaurant
04.2024 - 08.2024
Server
Thank Goodness It's Sophia Catering
08.2022 - Current
Student Secretary
Sacred Heart Elementary School Lincoln Heights
08.2019 - 05.2020
High School Diploma -
Valley View High School