Victoria (Tori) Jarzynka
Woodbury,MN
Summary
Dynamic healthcare administrative assistant with extensive experience at HealthPartners, excelling in patient care coordination and HIPAA compliance. Proven track record in streamlining clinic operations and enhancing patient experiences through effective communication and critical thinking. Skilled in electronic health records management, ensuring accuracy and confidentiality in all processes.
Overview
6
6
years of professional experience
Work History
Clinic Coordinator- Maternal Fetal Medicine
HealthPartners
Woodbury, MN
03.2023 - Current
- Coordinated patient scheduling and managed appointment flow to enhance clinic efficiency between patient care and care team.
- Streamlined communication between doctors, nurse practitioners and sonographers, improving collaboration on patient care initiatives.
- Developed and implemented new office procedures, increasing operational efficiency by reducing wait times that patients were waiting for scheduling call as MFM is a referral based department.
- Facilitated patient intake processes, ensuring accurate data entry and compliance with health regulations and HIPPA.
Clinic Surgery Scheduler- OB/Obstetrician and Gynecologist
HealthPartners
Saint Paul, MN
09.2021 - 03.2023
- Facilitated seamless preoperative preparation by verifying patient information and obtaining necessary documentation.
- Coordinated with ancillary departments such as radiology and laboratory services for efficient surgical planning.
- Streamlined post-operative care coordination, connecting patients with specialists for follow-up appointments.
- Implemented process improvements that reduced scheduling errors, enhancing overall clinic operations.
- Safeguarded patient privacy by adhering to HIPAA regulations during all aspects of the scheduling process.
Clinic Assistant- OB/ GYN
HealthPartners
St. Paul MN
09.2019 - 09.2021
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
Education
Bachelor of Science - Exercise Science
Concordia University Wisconsin
Mequon, WI05-2019
Skills
- HIPAA compliance
- Patient confidentiality
- Insurance verification
- Patient care coordination
- Healthcare administration
- Medical terminology proficiency
- Critical thinking
- Team collaboration
- Patient preparation
- Electronic health records management
Timeline
Clinic Coordinator- Maternal Fetal Medicine
HealthPartners
03.2023 - Current
Clinic Surgery Scheduler- OB/Obstetrician and Gynecologist
HealthPartners
09.2021 - 03.2023
Clinic Assistant- OB/ GYN
HealthPartners
09.2019 - 09.2021
Bachelor of Science - Exercise Science
Concordia University Wisconsin