Victoria (Torie) Boehm
Labadie,MO
Overview
10
10
years of professional experience
Work History
Tort Claims Adjudicator
United States Postal Service
06.2024 - Current
- Investigated high volume of claims (minimum of 200) to determine validity and coverage eligibility.
- Conducted interviews to clarify reports with law enforcement, witnesses and policyholders.
- Determined claim status and negotiated to reach reasonable settlements or denials.
- Spearheaded employee development initiatives to increase productivity.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Maintained contact with claimants and attorneys to determine treatment status.
- Negotiated claims based on authority levels.
Senior Paralegal
Axiom Administrative Services
07.2021 - 06.2024
- Created Human Resource policies for the United States entity and the 6 international entities
- Assisted Human Resources with interpreting relevant laws and applying to our entity
- Completed yearly license renewal and state renewals for the LLC and Inc.
- Responded to all customer complaints and BBB requests
- Negotiated NDAs
- Maintained all legal records using Sharepoint and Malbek systems
- Prepared demand letters for Accounting and Reinsurance departments
- Updated legal and compliance departments about changes in litigation and new laws
- Managed all incoming correspondence from judges, court administrative staff and opposing parties.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted legal research as needed.
- Served as a liaison between the legal department and other departments
Paralegal
Bruning Law Firm
08.2018 - 07.2021
- Ordered and organized medical records and billing to prepare for demands
- Reviewed medical records and wrote summaries based on chronology
- Trained incoming employees and created training manuals
- Negotiated liens upon settlement with medical providers and insurance companies
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted detailed client intakes and entered information into company database.
- Communicated pertinent information to clients via phone, email, and mail.
Receptionist
Progressive Recovery, Inc
10.2016 - 08.2018
- Developed content for company social media platforms through photography and design
- Assisted Project Managers with creation of all sales and job folders
- Provided customer service to clientèle in person and over the phone
- Performed other various clerical duties
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Administrative Assistant
Law Office of Jonathan E Fortman
01.2015 - 12.2016
- Utilized Microsoft Office to organize all office files
- Organized all current and past client records to keep them up to date
- Maintained the cleanliness of office
Assistant Box Office Manager
Gateway Grizzlies Baseball
01.2016 - 10.2016
- Utilized Glitnr ticketing System to sell over $29,000 in season, group and single game tickets for the 2016-2017 season
- Managed the Box Office on all home and away games
- Trained 15 interns on the Glitnr ticketing system and all Box Office procedures and guidelines
- Assisted the Marketing and Media Relations department with various tasks as needed
Education
Paralegal Certification -
Boston University
Boston, MA01.2018
BSBA - Business Administration, Sports Business Concentration
St. Louis University
St Louis, MO01.2015
Skills
- Microsoft Office
- Adobe InDesign
- Glitnr Ticketing System
- Customer Service Oriented
- Organization
- Time Management
- Adaptable Nature
- Event Planning
- Highly Motivated
- Medical Records Summaries
- Microsoft Office Suite
Websites
Timeline
Tort Claims Adjudicator
United States Postal Service
06.2024 - Current
Senior Paralegal
Axiom Administrative Services
07.2021 - 06.2024
Paralegal
Bruning Law Firm
08.2018 - 07.2021
Receptionist
Progressive Recovery, Inc
10.2016 - 08.2018
Assistant Box Office Manager
Gateway Grizzlies Baseball
01.2016 - 10.2016
Administrative Assistant
Law Office of Jonathan E Fortman
01.2015 - 12.2016
Paralegal Certification -
Boston University
BSBA - Business Administration, Sports Business Concentration
St. Louis University
Similar Profiles
FERNANDA POMPAFERNANDA POMPA
Clerk at USPS, United States Postal ServiceClerk at USPS, United States Postal Service
Jade GolderJade Golder
City Mail Carrier at United States Postal ServiceCity Mail Carrier at United States Postal Service
Federico SanchezFederico Sanchez
City Letter Carrier at United States Postal ServiceCity Letter Carrier at United States Postal Service