Victoria (Torie) Boehm
Labadie,MO
Overview
10
10
years of professional experience
Work History
Tort Claims Adjudicator
United States Postal Service
St. Louis, MO
06.2024 - Current
- Investigated high volume of claims (minimum of 200) to determine validity and coverage eligibility.
- Conducted interviews to clarify reports with law enforcement, witnesses and policyholders.
- Determined claim status and negotiated to reach reasonable settlements or denials.
- Spearheaded employee development initiatives to increase productivity.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Maintained contact with claimants and attorneys to determine treatment status.
- Negotiated claims based on authority levels.
Senior Paralegal
Axiom Administrative Services
O'Fallon, MO
07.2021 - 06.2024
- Created Human Resource policies for the United States entity and the 6 international entities
- Assisted Human Resources with interpreting relevant laws and applying to our entity
- Completed yearly license renewal and state renewals for the LLC and Inc.
- Responded to all customer complaints and BBB requests
- Negotiated NDAs
- Maintained all legal records using Sharepoint and Malbek systems
- Prepared demand letters for Accounting and Reinsurance departments
- Updated legal and compliance departments about changes in litigation and new laws
- Managed all incoming correspondence from judges, court administrative staff and opposing parties.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted legal research as needed.
- Served as a liaison between the legal department and other departments
Paralegal
Bruning Law Firm
St. Louis, MO
08.2018 - 07.2021
- Ordered and organized medical records and billing to prepare for demands
- Reviewed medical records and wrote summaries based on chronology
- Trained incoming employees and created training manuals
- Negotiated liens upon settlement with medical providers and insurance companies
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conducted detailed client intakes and entered information into company database.
- Communicated pertinent information to clients via phone, email, and mail.
Receptionist
Progressive Recovery, Inc
Dupo, IL
10.2016 - 08.2018
- Developed content for company social media platforms through photography and design
- Assisted Project Managers with creation of all sales and job folders
- Provided customer service to clientèle in person and over the phone
- Performed other various clerical duties
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Administrative Assistant
Law Office of Jonathan E Fortman
Florissant, MO
01.2015 - 12.2016
- Utilized Microsoft Office to organize all office files
- Organized all current and past client records to keep them up to date
- Maintained the cleanliness of office
Assistant Box Office Manager
Gateway Grizzlies Baseball
Sauget, IL
01.2016 - 10.2016
- Utilized Glitnr ticketing System to sell over $29,000 in season, group and single game tickets for the 2016-2017 season
- Managed the Box Office on all home and away games
- Trained 15 interns on the Glitnr ticketing system and all Box Office procedures and guidelines
- Assisted the Marketing and Media Relations department with various tasks as needed
Education
Paralegal Certification -
Boston University
Boston, MA01.2018
BSBA - Business Administration, Sports Business Concentration
St. Louis University
St Louis, MO01.2015
Skills
- Microsoft Office
- Adobe InDesign
- Glitnr Ticketing System
- Customer Service Oriented
- Organization
- Time Management
- Adaptable Nature
- Event Planning
- Highly Motivated
- Medical Records Summaries
- Microsoft Office Suite
Websites
Timeline
Tort Claims Adjudicator
United States Postal Service
06.2024 - Current
Senior Paralegal
Axiom Administrative Services
07.2021 - 06.2024
Paralegal
Bruning Law Firm
08.2018 - 07.2021
Receptionist
Progressive Recovery, Inc
10.2016 - 08.2018
Assistant Box Office Manager
Gateway Grizzlies Baseball
01.2016 - 10.2016
Administrative Assistant
Law Office of Jonathan E Fortman
01.2015 - 12.2016
Paralegal Certification -
Boston University
BSBA - Business Administration, Sports Business Concentration
St. Louis University