Victorina Garcia
Walmark Corporation
Los Banos,USA
1
Language
1
Certification
21
years of professional experience
Organized Team Leader with expertise in retail operations and a commitment to delivering exceptional customer service. Proven ability to supervise teams, implement effective sales strategies, and enhance customer satisfaction in a fast-paced environment. Dedicated to fostering a productive atmosphere and exceeding customer expectations while supporting team members in their roles.
Work History
Team Leader
18 Years 9 Months- Supervised team performance to ensure work was completed efficiently and on schedule.
- Directed daily operations by giving clear instructions to associates, ensuring productivity goals were met.
- Scheduled associates and implemented sales strategies, contributing to increased sales performance.
- Assisted customers by addressing inquiries and resolving issues to enhance satisfaction.
- Delivered excellent customer service, resulting in positive customer experiences and repeat business.
Cashier
1 Year 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED
Skills
Customer service
Sales strategy
Retail sales
Cash register operation
Freight processing
Leadership
Communication skills
Staff scheduling
Cash handling
Basic math
Certification
Driver's License
Languages
English and Spanish - Fluent
Timeline
Team Leader
Walmark Corporation
02.2005 - 11.2023Read More
Cashier
Goodwill
08.2002 - 03.2004Read More
Portland Community College
GED
Read More