Victor Manuel Abreu
Brooklyn,NY
Summary
Results-oriented and driven mechanical engineering student dedicated to achieving academic excellence and leveraging practical experiences. Proficient in team leadership, mentorship, retail operations, customer service, and business management.
Overview
8
8
years of professional experience
Work History
Store Manager
Simply Self Storage
01.2023 - Current
- Lead the provision of exceptional customer service and sales interactions, fostering strong relationships with both current and prospective clientele
- Spearhead initiatives to drive occupancy rates and elevate merchandise sales, effectively contributing to revenue optimization
- Execute meticulous opening and closing procedures, ensuring adherence to rigorous cash handling protocols and maintaining precise bank deposits and reconciliations
- Demonstrate adept budget management skills, overseeing expenses, receivables, and delinquencies to uphold financial performance
- Strategically manage property maintenance requirements, liaising with approved vendors to uphold facility standards and operational functionality
- Extend support and collaboration to neighboring properties as necessitated, showcasing adaptability and a cohesive team-oriented approach
- Uphold uncompromising cleanliness standards throughout the facility, encompassing thorough sanitation of high-touch surfaces, unit upkeep, sweeping, and meticulous property sanitation.
Store Manager
CubeSmart
03.2019 - 12.2022
- Spearhead and orchestrate a high-performing team, consistently delivering exceptional customer service
- Vigilantly ensure the safety and well-being of team members and customers through meticulous facility oversight
- Exemplify stewardship by maintaining the premises with unwavering attention to detail
- Cultivate a culture of professionalism and customer-centricity, consistently elevating service standards
- Strategically plan and conduct manager meetings, fostering effective communication and cohesive team dynamics.
Kitchen Manager
Chipotle
08.2015 - 01.2019
- Directed and guided a proficient kitchen team, meticulously managing food preparation and culinary operations
- Enforced stringent food safety protocols, ensuring adherence to industry-leading standards
- Upheld uncompromising food quality benchmarks, ensuring a consistently exceptional dining experience
- Assumed accountability for facility maintenance and the optimal functionality of equipment
- Engaged patrons in personalized interactions, offering expert recommendations and enhancing guest satisfaction.
Education
Associate - mechanical engineering
LaGuardia Community College
Long Island City, NY06.2024
Accomplishments
- Certifications: - New York Food Protection - Federal Emergency Management Agency (FEMA) - Osha Certification
- Skills: - Multilingual Proficiency: Fluent in Spanish, enabling effective cross-cultural communication
- Administrative Acumen: Demonstrated aptitude in crafting meticulous reports with a keen eye for detail
- Proficient Software Utilization: Excel in leveraging Microsoft Word, PowerPoint, and eRestaurant for seamless operations.
Timeline
Store Manager
Simply Self Storage
01.2023 - Current
Store Manager
CubeSmart
03.2019 - 12.2022
Kitchen Manager
Chipotle
08.2015 - 01.2019
Associate - mechanical engineering
LaGuardia Community College
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