Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victory Ugorji

Richmond,TX

Summary

Results-driven student with successful track record of providing administrative support in busy environments. Adept at handling multiple projects and prioritizing tasks. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Lead Associate

Michaels
06.2023 - Current
  • Managing employee schedules, Monitoring and supervising Sales Associates, Placing money from registers into safe, Dealing with difficult customers

Teacher Assistant

FIRST CLASS CHILD DEVELOPMENT CENTER
01.2023 - 05.2023
  • Assisted lead teacher in curriculums, Worked with 2 year olds and ensured they were all fed, took naps, and had outside play time, Changed diapers and treated diaper rashes, Cleaned classroom, potty, and sleeping mats, Logged the attendance of children every 2 hours, Kept parents updated with activities the children accomplished through out the day such as potty, arts and crafts, and having meals

Cashier

Kroger
06.2022 - 12.2022
  • Monitored self checkout, Checked customers out using register and POS system, Assisted customers with large purchases and purchases using coupons, Administered Coinstar transactions, returns, stamps, and change, Was the fasted scanner in my store, Put stickers on large, unbagged items to assist loss prevention

Crew Member

Freebirds World Burrito
01.2021 - 08.2021
  • Worked front counter, to-go, and other areas.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Server

Erickson Living®
10.2019 - 04.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

Bachelor of Science - Nursing

Prairie View A & M University College of Nursing
Houston, TX
05.2026

No Degree - Pre-nursing

Texas State University
San Marcos, TX
12.2022

High school diploma - Multidisciplinary Studies

William B Travis High School
Richmond, TX
05.2021

Skills

  • Early Childhood Education
  • Teaching
  • Childcare
  • Classroom Management
  • Infection Control Training
  • Medication Administration
  • Customer service
  • Employee Supervision
  • Safe Food Handling
  • Community Outreach
  • Critical Thinking
  • Event Planning

Certification

  • Child Care
  • CPR Certification
  • First Aid Certification
  • CNA certification in progress
  • Food Handler Certification

Languages

Igbo
Native or Bilingual
English
Native or Bilingual
ASL
Limited Working

Timeline

Retail Lead Associate

Michaels
06.2023 - Current

Teacher Assistant

FIRST CLASS CHILD DEVELOPMENT CENTER
01.2023 - 05.2023

Cashier

Kroger
06.2022 - 12.2022

Crew Member

Freebirds World Burrito
01.2021 - 08.2021

Server

Erickson Living®
10.2019 - 04.2020

Bachelor of Science - Nursing

Prairie View A & M University College of Nursing

No Degree - Pre-nursing

Texas State University

High school diploma - Multidisciplinary Studies

William B Travis High School

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Victory Ugorji