Victorya White

• Answered on average 10-15 customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
• Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
• Handled payment and bill processing, change giving, and payment collecting for guests.
• Enhanced customer satisfaction by providing friendly and efficient service at the bowling center.
• Monitored compliance with all safety guidelines within the bowling center to protect guests and staff members alike.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges, and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Through frequent moves between school districts, I successfully maintained an exceptional number of academic credits, which enabled me to serve as a Teaching Assistant and graduate early in December 2023. In my role as a TA, I was able to contribute the following:

• Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
• Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to educational excellence.
• Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
• Worked with counselors and staff to build creative ideas that could enhance the comfort level of the student body.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
• Boosted player confidence through personalized training sessions and continuous feedback.