Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vidhi Patel

Cary,NC

Summary

Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS PHARMACY
10.2021 - Current
  • Consult with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Communicates with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
  • Coordinated verification and filling of more than 400 daily prescriptions in high-volume experienced pharmacy environment.

Public Health Intern

WAKEMED HOSPITAL
01.2021 - 04.2021
  • Helped develop community awareness and outreach programs targeting specific demographics or health issues
  • Provided extensive clerical support to manage correspondence, files and communications
  • Supported clinical staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files
  • Developed and improved continuing education programs and new employee training on specific health issues.
  • Conducted research for development of evidence-based public health policies and programs.
  • Improved community health by designing and implementing public health campaigns.

Community Volunteer

VIDANT MEDICAL CENTER
03.2020 - 06.2020
  • Delivered compassionate care patient needs by interacting and participating in activities with them
  • Served as lab assistance to doctor
  • Participate with doctors to assist with administrative work
  • Managed approximately 10 patients per day for level of care

Nurse Assistant

CYPRESS GLEN
04.2018 - 06.2018
  • Assisted nurses or physicians in operation of medical equipment or provision of patient care
  • Communicated with patients to ascertain feelings and provided social and emotional support
  • Provided physical support to assist patients to perform daily living activities, such as standing, walking, or exercising.
  • Enhanced 2 new patient satisfaction by ensuring comfortable environment during their stay in healthcare facility.

Education

Bachelor of Science - Public Health

EAST CAROLINA UNIVERSITY
Greenville, NC
05.2021

Skills

  • Strong Microsoft Office applications skills
  • Ability to recognize issues and identify solutions
  • Creative problem-solving ability
  • Interpreting and Processing Medication Orders

Certification

  • Certified Medical Administrative Assistant (CMAA)
  • Medical Coder and Billing Certification (MCBC)
  • CPC - Certified Professional Coder

Timeline

Pharmacy Technician

CVS PHARMACY
10.2021 - Current

Public Health Intern

WAKEMED HOSPITAL
01.2021 - 04.2021

Community Volunteer

VIDANT MEDICAL CENTER
03.2020 - 06.2020

Nurse Assistant

CYPRESS GLEN
04.2018 - 06.2018

Bachelor of Science - Public Health

EAST CAROLINA UNIVERSITY

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Vidhi Patel