Vienna Casella
Las Vegas,NV
Summary
Reliable and hardworking Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. I offer several years experience preparing and serving alcoholic drinks.
Overview
15
15
years of professional experience
Work History
Bartender
Golden Gate Casino
Las Vegas, NV
11.2021 - Current
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar, glassware and equipment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Processed payments accurately and efficiently with POS system.
Cocktail Server
Plaza Hotel And Casino
Las Vegas, NV
03.2019 - 10.2022
- Greeted guests and provided menus.
- Provided excellent customer service at all times.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Hosted cabanas and provided bottle service, if desired.
- Maintain cleanliness of pool deck and cabanas.
- Processed payments accurately and efficiently with POS system.
Server
Distill
Las Vegas, NV
06.2019 - 03.2020
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Cocktail Server
TAO
Las Vegas, NV
02.2010 - 10.2010
- Greeted guests and provided menus.
- Provide excellent customer service.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Receive and deliver drink orders to guests.
- Host cabanas needs throughout the day with bottle service and menu items.
Education
Some College (No Degree) - General Studies
Mt. San Jacinto College
San Jacinto, CASkills
- Basic accounting
- Suggestive Selling
- Menu Memorization
- Bar restocking
- Health code compliance
- Customer service expertise
- Highly reliable
- Engaging personality
Timeline
Bartender
Golden Gate Casino
11.2021 - Current
Server
Distill
06.2019 - 03.2020
Cocktail Server
Plaza Hotel And Casino
03.2019 - 10.2022
Cocktail Server
TAO
02.2010 - 10.2010
Some College (No Degree) - General Studies
Mt. San Jacinto College