Vihanga Uduwawala
Las Vegas,NV
Summary
Food/beverage server with 3+ years of experience, currently serving at American Express Travel in Las Vegas. As well as baristas at Starbucks cooperation. Demonstrates a strong ability to work under pressure, showcasing critical thinking and problem-solving skills. Known for adaptability and teamwork, excelling in customer service. Eager to apply these skills and contribute to a dynamic team while continuing to grow professionally. attending to college as a part time student.
Overview
3
3
years of professional experience
Work History
Sever
American Express travel
Las Vegas, NV
07.2023 - Current
- Provide exceptional customer service by anticipating and fulfilling guests' needs Implement efficient service strategies to ensure high customer satisfaction and repeat business.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Taking care of 2,000-3,000 loyal customers daily.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Maintain a clean and organized dining area to create a pleasant and welcoming atmosphere for guests.
Barista
Starbucks
Las Vegas, NV
08.2021 - 09.2023
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Cybersecurity -
College of southern Nevada
Las Vegas08.2024
High school diploma -
Spring Valley high school
Las Vegas05.2019
Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Flexibility and Adaptability
- Customer Service Skills
- Critical thinking and problem solving
- Point of Sale (POS) system operations
Personal Information
- Age: 23
- Nationality: Sri Lankan
- Driving License: Yes
Languages
English
Full Professional
sinhala
Native/ Bilingual
Timeline
Sever
American Express travel
07.2023 - Current
Barista
Starbucks
08.2021 - 09.2023
Cybersecurity -
College of southern Nevada
High school diploma -
Spring Valley high school
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