Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Duggins

Sunrise,FL

Summary

Energetically propelled teams at Cracker Barrel Restaurant to excellence, leveraging strong work ethic and exceptional customer service skills. Expert in hospitality service, I significantly enhanced guest engagement and satisfaction. My ability to multitask and foster teamwork underlines a proven track record of uplifting service standards and nurturing positive customer relationships.

In addition, I have done hours in clinical where I was able to change beds, clean patients, past medication, do assessment, vitals and provide safety for the clients.

Overview

15
15
years of professional experience

Work History

Sever

The Cheesecake Factory
01.2015 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Shift Leader

Cracker Barrel Restaurant
02.2010 - 03.2023
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

After School Care Technician

Broward School Board
08.2009 - 06.2015
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.

Education

Bachelor Of Applied Arts And Science - Nursing

Chamberlain University
Miramar, FL

Diploma -

Hialeah Miami Lakes
Hialeah, FL
06.2003

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Team Player
  • Multitasking
  • Attention to Detail
  • Teamwork and Collaboration
  • Effective Communication
  • Time Management
  • Active Listening
  • Problem-solving abilities
  • Ability to Lift 30 Pounds

Timeline

Sever

The Cheesecake Factory
01.2015 - Current

Server Shift Leader

Cracker Barrel Restaurant
02.2010 - 03.2023

After School Care Technician

Broward School Board
08.2009 - 06.2015

Bachelor Of Applied Arts And Science - Nursing

Chamberlain University

Diploma -

Hialeah Miami Lakes
David Duggins