Vijay Golyan
Surrey
Summary
Dynamic leader with a proven track record at Triple Eight Transport, enhancing team productivity and customer satisfaction through innovative workflow strategies and safety protocols. Skilled in multitasking and problem-solving, adept at driving operational excellence and fostering strong client relationships. Achieves significant results by leveraging computer skills and a fast-learning approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Triple Eight Transport
09.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Assistant
Gupta Brokerage Inc.
05.2024 - 08.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed wide-ranging administrative, financial and service-related functions.
- Completed daily logs for management review.
Manager
Laxmi Enterprises
07.2020 - 04.2024
- Accomplished multiple tasks within established timeframes.
- Introduces new methods, practices and systems.
- Strengthened client relationships with regular communication, timely project delivery and high quality service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Informed customers of promotions and special offers to increase sales.
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
- Oversaw operations and provided creative feedback to achieve daily and long-term goals.
Education
Bachelor of Arts -
Khalsa College
Sri Ganganagar, RajasthanSkills
- Multitasking
- Fast learner
- Customer service
- Computer Skills
- Data Entry
- Problem Solving
- Heavy Machinery Operation
Certification
FORKLIFT CERTIFIED OPERATOR - Certified to use Powered Mobile Equipments 07/ 2024
IVES TRAINING GROUP, Surrey, BC
Timeline
Supervisor
Triple Eight Transport
09.2024 - Current
Assistant
Gupta Brokerage Inc.
05.2024 - 08.2024
Manager
Laxmi Enterprises
07.2020 - 04.2024
FORKLIFT CERTIFIED OPERATOR - Certified to use Powered Mobile Equipments 07/ 2024
IVES TRAINING GROUP, Surrey, BC
Bachelor of Arts -
Khalsa College
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