Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vijayakumar Mannarswamy

Celina,TX

Summary

  • Technical Program Manager with 23 years of IT experience, specializing in productivity enhancement and operational efficiency. Demonstrated success in leading Application Modernization and Cloud Platform projects. Expertise in Cloud Platform Build, Migration, and Hosting Cloud Native Applications on Kubernetes, along with Real-time Data Platform Build and Cloud Resource Automation. Strong capabilities in system analysis, design, and implementation, ensuring high-quality results and effective stakeholder collaboration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Technical Program Manager

Cognizant Technologies US Corp
Plano, Texas
09.2019 - Current
  • Manage technical programs in the Azure Cloud Platform and on-premises, starting from planning, scheduling, resource allocation, stakeholder management, communication, risk assessment, and vendor management.
  • Oversee cloud resources and cost optimization. Potential savings: $100K - $500K.
  • Lead cross-functional teams for alignment and collaboration across departments.
  • Ensure clear communication with stakeholders, including executives, through meetings and strategic planning.
  • Manage projects under $5M, including forecasting, budgeting, and financial control.

Senior Project Manager

Cognizant Technologies Solutions US Corp
Windsor, Connecticut
08.2016 - 08.2019
  • Reviewed and approved new contracts, SLAs, and compliance reports to ensure alignment with client expectations.
  • Oversaw client escalations during project execution and addressed new business requirements.
  • Monitored infrastructure project performance to meet contractual obligations and project milestones.
  • Analyzed project resourcing costs, optimizing both direct and indirect expenditures.
  • Facilitated monthly and quarterly business review meetings with customer stakeholders to discuss progress.
  • Developed a cross-skill training plan for resource optimization across teams.

Project Manager

Cognizant Technologies Solutions India Pvt Ltd
Chennai, Tamil Nadu
01.2012 - 07.2016
  • Reviewed infrastructure project performance to ensure compliance with contractual requirements and milestones.
  • Analyzed service performance data daily, implementing corrective measures for service delivery improvements.
  • Approved new contracts, SLAs, and compliance reports, aligning with client expectations.
  • Managed client escalations during project execution while addressing evolving business requirements.
  • Monitored project resourcing costs to optimize direct and indirect expenditures.
  • Facilitated monthly and quarterly reviews with customer stakeholders to discuss project progress.
  • Developed cross-skill training plans to enhance resource optimization across teams.

Technical Lead

Cognizant Technologies Solutions India Pvt Ltd
Chennai, Tamil Nadu
01.2007 - 12.2011
  • Managed IT infrastructure, Active Directory, Windows, and messaging server for banking and insurance clients.
  • Handled escalated issues by providing L2 support for complex technical problems.
  • Performed in-depth troubleshooting and problem analysis to resolve critical system issues.
  • Oversaw and mentored a team of developers, ensuring adherence to software quality standards.
  • Coordinated project tasks, timelines, and resources to guarantee timely delivery.
  • Provided technical direction and support to team members in resolving complex challenges.

Senior Network Engineer

Satyam Computers Service Ltd (Tech Mahindra)
Chennai, Tamil Nadu
11.2001 - 12.2006
  • Delivered comprehensive IT support to senior leadership team for both physical and remote assistance.
  • Managed Windows Server Administration including Active Directory and email support at L2/L3 levels.
  • Provided complete desktop, server, and network support for internal clients.
  • Ensured incident recording, tracking, and resolution within established SLA parameters.
  • Categorized incidents and delivered first-call resolutions or escalated as necessary.
  • Monitored SLA compliance by coordinating technician follow-ups and updating ticket statuses promptly.

Education

Bachelor of Science - Computer Science Engineering

Chennai
Chennai
12-2007

Associate of Science - Electrical, Electronics And Communications Engineering

Chennai
Chennai
04.2001

Skills

Program / Project management:

  • Financial forecasting
  • Cross-functional collaboration
  • Strategic planning
  • Agile, Scrum, SAFe
  • Risk Management
  • Release planning and change management
  • Stakeholder communication
  • Cross-functional
  • OKRs, KPIs
  • Executive reporting / dashboards

Cloud & Infrastructure:

  • Cloud Architecture
  • Microsoft Azure (IaaS, PaaS, App Services, Azure DevOps, App Gateway, Load Balancer, Imperva, Firewall)
  • Terraform (IaC)
  • Kubernetes and Docker
  • Cloud migrations / hybrid environments
  • IAM, Networking Basics

Certification

  • Microsoft Azure Solution Architect, valid until 2026-07-28
  • Microsoft Azure Administrator Associate, valid until 2026-08-4
  • ServiceNow Certified System Administration (CSA)
  • MCITP
  • MCTS
  • ITIL V3
  • ITSM

Timeline

Technical Program Manager

Cognizant Technologies US Corp
09.2019 - Current

Senior Project Manager

Cognizant Technologies Solutions US Corp
08.2016 - 08.2019

Project Manager

Cognizant Technologies Solutions India Pvt Ltd
01.2012 - 07.2016

Technical Lead

Cognizant Technologies Solutions India Pvt Ltd
01.2007 - 12.2011

Senior Network Engineer

Satyam Computers Service Ltd (Tech Mahindra)
11.2001 - 12.2006

Bachelor of Science - Computer Science Engineering

Chennai

Associate of Science - Electrical, Electronics And Communications Engineering

Chennai

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Vijayakumar Mannarswamy