Vijayta Lakshman
Helzberg Diamonds
Antioch,CA
4
Languages
2027
years of professional experience
Prioritized customer satisfaction by actively listening to their needs,resolving issues promptly,and providing clear, concise information.Service-oriented customer experience manager with consistent work history and dedication to on the job achievement.
Work History
Store Manager
- Oversaw daily operations, ensuring optimal product presentation and customer engagement.
- Managed inventory levels, implementing effective stock control processes to minimize losses.
- Trained and mentored team members on sales techniques and customer service standards.
- Developed promotional strategies that increased foot traffic during key sales events.
Store Manager
2 Years 2 Months- Achieved sales goals consistently over a period of X months, resulting top store in the district.
- Analyzed store performance trends and created action plans to improve store operations
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Developed and implemented an efficient filing system to track and store documents, resulting in improved organization and retrieval of documents
Hair stylist /Makeup Artist
2 Years 9 Months- Educated clients on proper hair care, styling techniques, and product usage to improve the overall health of their hair
- Developed a system for tracking client preferences and hair history to ensure consistency in service
Service Appointment Coodinator
10 Months- Trained and mentored new customer service agents in airline procedures and customer service best practices
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Developed and implemented a customer service protocol that improved customer service quality by X%
Hair stylist
11 Years 3 Months- Developed a deep understanding of hair products, tools, and techniques to meet customers' needs
- Performed chemical treatments such as perms, relaxers, and straightening, resulting in a X% customer satisfaction rate
Education
Registered Nurse BSN
BBA - Business Administrative And Management /Criminal Justice
Skills
Customer Service Skills
General Management
Business Development Strategies
Excellent Communication Skills
Multitasking Skills
Problem Solving Skills
Languages
Hindi - Highly proficient
Punjabi - Highly proficient
Fijian - Highly proficient
Greek - Highly proficient
Timeline
Store Manager
Fred Meyer Jewelers
06.2022 - 08.2024Read More
Service Appointment Coodinator
Jaguar Land Rover
06.2021 - 04.2022Read More
Hair stylist /Makeup Artist
JCPenny
01.2020 - 10.2022Read More
Hair stylist
Owner
10.2008 - 01.2020Read More
Heald College
BBA from Business Administrative And Management /Criminal Justice
Read More
Saints Marys College
Registered Nurse BSN
Read More
Store Manager
Helzberg Diamonds
2024 - CurrentRead More