Rick Carlson, PharmD, MBA, BCPS
WEST JORDAN,UT
Summary
A highly motivated healthcare professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, with a seasoned work ethic that allows quick ability to adapt to different processes and drive company objectives. A resourceful, value and results-driven professional with a passion for promoting engagement, growth, and efficiency to meet company needs and increase service value.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Director of Pharmacy
Intermountain Medical Center
08.2021 - Current
- Administrator on-call for facility. Assigned approximately once per quarter.
- Participate in leader rounding assignments to promote engagement and connectedness with facility administration team.
- Core group member of the Master Facility Planning Committee
- Provide strategic financial and operational guidance for a department encompassing an annual budget exceeding $100 million.
- Conduct talent progression sessions with leaders and caregivers to develop individual development plans. Oversee 154 pharmacy caregivers.
- Manage personnel-related issues such as hiring, training, scheduling, performance evaluations, and disciplinary actions to maintain a high-performing pharmacy workforce.
- Foster a culture of continuous improvement and lead quality assurance efforts to identify areas for operational enhancement.
- Promote employee engagement and professional development by providing regular feedback, recognition, and opportunities for growth within the pharmacy team.
- Design and introduce leadership development, coaching and team management models, resulting in promotion of employees into increased levels of responsibility.
Director of Pharmacy
Riverton Hospital
03.2016 - 08.2021
- Managed all aspects of the hospital pharmacy department with an annual budget of $25 million.
- Succession planning including individual development plans for 24 pharmacy caregivers.
- Co-created RiverView, a collaboration between Riverton and Alta View Hospital pharmacies to improve workflows and share resources
- Created Diners, Drive-Ins, and Directors as an engagement activity
- Served as facility Hospital Safety Officer
- Managed pharmacy related activities to support one of the busiest hospital COVID-19 mass vaccination clinics within Intermountain Health.
Pharmacist
Intermountain Health
05.2002 - 02.2014
- Pharmacy Informatics Manager, System Role, 2014-2016
- Hospital Pharmacy Program Manager, System Role, 2012-2014
- Pharmacy Residency Program Director, System Role, 2013-2015
- Advanced Clinical Pharmacist, Intermountain Medical Center, 2007 - 2012, Shock Trauma ICU
- Clinical Pharmacist, LDS Hospital, May 2002- 2007, Graveyard pharmacist and then Shock Trauma ICU pharmacist
Education
Advanced Training Program (ATP) - Leadership And Quality Improvement
Intermountain Health Leadership Institute
Salt Lake City, UT05.2017
MBA - Strategy And Management
Western Governors University
Salt Lake City, UT2015
Doctor of Pharmacy - PharmD
Idaho State University
Pocatello, ID05.1999
Skills
- Pharmacy workflow optimization
- Caregiver and leader development
- Operations oversight for complex processes
- Budget management and development
- Medication safety
- Strategic Thinking
- Growth Mindset
- Coaching and Mentoring
- Strategic Planning
- Process improvement solutions
Accomplishments
- Created a purposeful culture in the pharmacy department by promoting a clear vision and engaging activities.
- Expanded PGY2 residency programs by introducing new opportunities in transplant, cardiology, and internal medicine.
- Annually develop a strategic document that outlines targeted initiatives with clear strategies for team development, caregiver growth, and fostering a positive culture.
- Superbowl LVIII Host Committee Volunteer, 2/9 - 2/11/2024
- Caregiver engagement index, with Qualtrics Survey, in 2023, ranged from 4.17 to 4.30.
- Recruited a patient assistance technician, resulting in a remarkable $5 million reduction in direct medication expenses at Intermountain Medical Center in 2023.
- Recognized as Preceptor of the Year, 2012, 2013, 2015
- Recognized as Manager of the Year, Riverton Hospital, 2019
- Device Alert System and Method, Lead Inventor on a patent filed with the United States Patent and Trade Office, June 23, 2009. Pat. No.: US 7,551,078 B2
Affiliations
- American College of Healthcare Executives
- Jordan Applied Technical College - Advisory Board Member
- American Society of Health-System Pharmacists
- Adjunct Faculty, University of Utah, Roseman University
- Utah Giant Pumpkin Growers Association
Certification
- Board Certified Pharmacotherapy Specialist
- Intermountain Certified Professional Coach
- Intermountain Principles of Leadership
- Intermountain Leading Through Others
- Media Training at Intermountain Medical Center
- Continuous Improvement Certification Course
Quote
Personal Mission Statement - To create a positive and supportive environment that encourages individual success, while embracing feedback and differing opinions for personal and collective growth.
Rick Carlson
Timeline
Director of Pharmacy
Intermountain Medical Center
08.2021 - Current
Director of Pharmacy
Riverton Hospital
03.2016 - 08.2021
Pharmacist
Intermountain Health
05.2002 - 02.2014
Advanced Training Program (ATP) - Leadership And Quality Improvement
Intermountain Health Leadership Institute
MBA - Strategy And Management
Western Governors University
Doctor of Pharmacy - PharmD
Idaho State University
- Board Certified Pharmacotherapy Specialist
- Intermountain Certified Professional Coach
- Intermountain Principles of Leadership
- Intermountain Leading Through Others
- Media Training at Intermountain Medical Center
- Continuous Improvement Certification Course
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