Viktoria Bjerke
Bluestone Physician Services
Belle Plaine
1
Certification
8
years of professional experience
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Work History
Clinical Field Supervisor
11 Months- Coordinated interdisciplinary teams to enhance patient care delivery and streamline operational processes.
- Developed training programs for clinical staff, improving compliance with healthcare regulations and best practices.
- Implemented quality assurance measures, ensuring adherence to company standards and enhancing services.
- Mentored junior staff in clinical protocols, fostering professional development and enhancing team performance.
- Facilitated regular performance reviews, driving accountability and continuous improvement within the clinical team.
Medical Assistant
2 Years 5 Months- Filing, organizing and scanning documents.
- Building strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Building patient charts.
- Providing support to the provider in the field.
Medical Assistant
2 Years 4 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
General Manager
1 Year- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Diploma - Medical Assistant
Skills
Medical terminology knowledge
Patient scheduling
Vital signs monitoring
Customer service
EMR / EHR
Clinical documentation
Clinical leadership
Staff development
Patient care
Effective communication
Training and mentoring
Supervisory experience
Onboarding and coaching
Team management
Quality improvement
Certification
RMA - Registered Medical Assistant
Timeline
Clinical Field Supervisor
Bluestone Physician Services
08.2025 - CurrentRead More
Medical Assistant
Bluestone Physician Services
03.2023 - 08.2025Read More
Medical Assistant
Allina Health
11.2020 - 03.2023Read More
General Manager
Burger King
01.2019 - 01.2020Read More
Herzing University
Diploma from Medical Assistant
Read More