VIKTORIA HEISER
Canonsburg,PA
Summary
Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction. Successfully overachieved to hit 110.24% of my yearly quota.
Overview
8
8
years of professional experience
Work History
Account Representative
Ansys
05.2023 - Current
- 2023 Yearly Total Business Attainment - 110.24%
- Attended CES 2024 - Held 3 Executive Meetings / Booth Duty
- Develop and maintain strong relationships with existing and new clients to understand their needs, challenges, and objectives
- Leadership Team Member of Ansys Early Career Professionals ERG
- Prospect and qualify potential clients through research, networking, and outreach efforts
Underwriter Cyber / Professional Liability E&O
Chubb
06.2019 - 05.2023
- Evaluate cyber insurance applications and assess the level of risk associated with each client
- Determine appropriate coverage levels, terms, and premiums based on risk assessments and Chubb's underwriting guidelines
- Build and maintain relationships with clients, brokers, and other key stakeholders
- Assist in the development of cyber insurance policies and endorsements. Stay informed about emerging cyber threats, industry trends, and regulatory requirements to ensure that Chubb's insurance products remain competitive and compliant
Intern
Hergenroeder Rega Ewing & Kennedy, LLC
04.2018 - 08.2018
- Organized and maintained law libraries, documents, and case files
- Provided administrative support to judicial staff by duplicating and circulating documents, certifying deeds, handling different tasks at the courthouse
Intern
Community Bank
04.2017 - 08.2017
- Executed customer transactions, including deposits, withdrawals, and money orders
- Answered inquiries on banking products including, checking and savings accounts
Intern
Seubert & Associates
05.2016 - 08.2016
- Completed assigned duties to support business needs for the Bonds team
- Implemented a new process for filing documents across the organization
Education
Bachelor of Science: Business Administration -
High Point University
High Point, NCSkills
- Entrepreneurial Mindset
- Customer Relationship Management
- Self-Motivation
- Communication
- Strategic Planning
- Networking skills
Activities
- Boys Hope Girls Hope Of Pittsburgh - Young Leadership Board Member
- Member of Sigma Nu Tau, Entrepreneurship Honor Society
- Leadership Member - Early Career Professionals Ansys ERG
Timeline
Account Representative
Ansys
05.2023 - Current
Underwriter Cyber / Professional Liability E&O
Chubb
06.2019 - 05.2023
Intern
Hergenroeder Rega Ewing & Kennedy, LLC
04.2018 - 08.2018
Intern
Community Bank
04.2017 - 08.2017
Intern
Seubert & Associates
05.2016 - 08.2016
Bachelor of Science: Business Administration -
High Point University
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