Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Lingenfelser

Food/Cocktail Waitress
Miami Beach,FL

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Outgoing and charismatic, have an experience in performing arts.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Waitress

Chotto Matte
Miami Beach, FL
10.2020 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Waitress

The Surf Club, Four Seasons
Miami Beach, Florida
01.2020 - 10.2022
  • Informed customers about daily and seasonal specials.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Head Waitress

Savva
Moscow, Russia
11.2018 - 12.2019
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.

Waitress

White Rabbit
Moscow, Russia
05.2018 - 10.2018
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Used cash registers and credit card machines to cash out customers.
  • Met with chef to review daily specials and menu changes.

Education

High School Diploma -

RAEPSH
Barnaul, Russia
09.2007 - 05.2010

GED -

Altai Region University
Barnaul, Russia
09.2010 - 05.2012

Bachelor of Arts - Acting

Synergy University
Moscow, Russia
09.2012 - 05.2015

Skills

Food and beverage pairings

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Certification

Serv safe Certification

Timeline

Waitress

Chotto Matte
10.2020 - Current

Waitress

The Surf Club, Four Seasons
01.2020 - 10.2022

Head Waitress

Savva
11.2018 - 12.2019

Waitress

White Rabbit
05.2018 - 10.2018

Bachelor of Arts - Acting

Synergy University
09.2012 - 05.2015

GED -

Altai Region University
09.2010 - 05.2012

High School Diploma -

RAEPSH
09.2007 - 05.2010

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Victoria LingenfelserFood/Cocktail Waitress