Summary
Overview
Work History
Education
Skills
Websites
Organizations & Activities
Languages
Timeline
Generic

Viktoria Maciaga

Hillsborough,NJ

Summary

Passionate, organized and dependable candidate proficient in academic research writing and editing diverse content. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Records Clerk

Hillsborough Township Police Department
06.2023 - Current
  • Maintains police records, reports, logs, case files, and other departmental documentation and materials.
  • Assists general public, department personnel, and representatives from other agencies in obtaining police related information.
  • Reviews, inputs, and processes up to 30 documents daily and responds to requests in timely manner.
  • Maintains organized area, and filing system for police records.
  • Ensures security and confidentiality of Hillsborough Township Police Records.
  • Ensures accuracy of records by verifying accuracy of data in records.
  • Destroys records in line with retention schedules to protect confidential information and comply with regulations.
  • Transfers inactive records to storage to free up space and preserve history.

Billing Specialist

Street Cop Training
02.2021 - 06.2022
  • Managed Quickbooks for finance and accounting teams to generate invoices, issue refunds and track profits daily.
  • Prepared and analyzed course registration logs for incoming clients.
  • Communicated with and assisted law enforcement officers with course registrations.
  • Initiated and helped educate registrants to understand and learn newly implemented software program that tracked online courses and sign-up features when registering for courses.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Medical Assistant

Ellan Laser Medical Spa
10.2019 - 02.2021
  • Assisted M.D with up to 15 procedures daily.
  • Processed and managed patient portfolios.
  • Analyzed and focused on detailed reports from clients to ensure there was no missing documentation and all information provided was correct and within Ellan Laser guidelines and policies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for procedures.
  • Performed medical records management, including filing, organizing and scanning documents.

Teacher Aide

Douglass Child Psychology Study Center
09.2016 - 09.2019
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Provided uplifting guidance and helped resolve conflict in classroom.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.

Education

Master of Arts - Political Science - United Nations and Global Policy Studies

Rutgers University

Bachelor of Arts - Political Science

Rutgers University
New Brunswick, NJ

Skills

  • Adaptability
  • Critical Thinking
  • Problem Solving
  • Data Collection
  • Database Searches
  • Interpersonal Communication
  • Attention to Detail
  • Team Collaboration

Websites

Organizations & Activities

  • UN Master’s Student Ambassador Program, Student Ambassador
  • Rutgers Undergraduate Research Writing Conference, Drug Policy and Healthcare Research Presenter

Languages

Polish
Native or Bilingual

Timeline

Records Clerk

Hillsborough Township Police Department
06.2023 - Current

Billing Specialist

Street Cop Training
02.2021 - 06.2022

Medical Assistant

Ellan Laser Medical Spa
10.2019 - 02.2021

Teacher Aide

Douglass Child Psychology Study Center
09.2016 - 09.2019

Master of Arts - Political Science - United Nations and Global Policy Studies

Rutgers University

Bachelor of Arts - Political Science

Rutgers University

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Viktoria Maciaga