Viktorija Simkeviciute
Downers Grove,IL
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl Cookies
04.2024 - 01.2025
- Kept employees operating productively and working on task to meet business and customer needs.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed cash and credit card transactions accurately using POS software.
Ice Cream Scooper/Cashier
The Original Rainbow Cone
05.2023 - 08.2023
- Prepared sundaes, milkshakes, and other frozen treats according to customer specifications.
- Maintained a clean work area and complied with health codes.
- Greeted customers in a friendly manner and provided excellent customer service.
- Operated cash registers and processed payments accurately.
- Cleaned and organized utensil area, napkins station and restroom facilities.
Apparel Team Member
Dick's Sporting Goods, Inc
06.2021 - 10.2021
- Cleaned, closed and secured store at end of shift.
- Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
- Created stunning displays to capture customer attention. and increase sales.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Listened to customer needs and desires to identify and recommend optimal products.
Accounting Assistant
Bond Transit Inc.
06.2020 - 08.2020
- Document filing, data entry, faxing, printing
- Supervised team of 2 accounting associates.
- Completed financial reports to inform managers and stakeholders.
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
Cashier
Burger 21
06.2019 - 08.2019
- Answered phone calls to assist customers with questions and take orders.
- Restocked tables and fountain drink station with silverware, straws, napkins and condiments.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Verified orders and bagged items for easy transport.
- Processed credit card payments and ensured customers signed counter slips.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Associate of Applied Science - Nursing
College of DuPage
Glen Ellyn, IL05-2027
Certified Nursing Assistant - Nursing
College of DuPage
Glen Ellyn, IL03-2025
High School Diploma -
Carl Sandburg High School
Orland Park, IL05.2023
Skills
- Reliable and responsible
- Attention to detail
- Time management
- Production leadership
- Knowledge sharing
- Cash handling
- Healthcare ethics
Certification
- CNA - Certified Nursing Assistant
Languages
Lithuanian
Native or Bilingual
Timeline
Shift Lead
Crumbl Cookies
04.2024 - 01.2025
Ice Cream Scooper/Cashier
The Original Rainbow Cone
05.2023 - 08.2023
Apparel Team Member
Dick's Sporting Goods, Inc
06.2021 - 10.2021
Accounting Assistant
Bond Transit Inc.
06.2020 - 08.2020
Cashier
Burger 21
06.2019 - 08.2019
Associate of Applied Science - Nursing
College of DuPage
Certified Nursing Assistant - Nursing
College of DuPage
High School Diploma -
Carl Sandburg High School
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