Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Viktoriya Stewart

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
09.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Helped management keep adequate supply on hand by notifying of shortages.

Preschool Teacher's Assistant

Little Scholars Academy
01.2022 - 09.2022
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Communicated with parents to inform about child's progress and classroom behavior.

Customer Service Provider

Great Harvest Bread Co.
07.2020 - 12.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained staff on operating procedures and company services.

Education

Nursing Science

Clackamas Community College
Oregon City, OR

High School Diploma -

David Douglas High School
Portland, OR
06.2023

Skills

  • Time Management
  • Task Delegation
  • Strong verbal communication
  • Problem Solving
  • Motivational Skills
  • Attention to Detail
  • Fast learner

Section name

  • Elizabeth Stephens - Supervisor of Starbucks

-(503) 816-7124

  • Court Hirte -Manager of Starbucks

-(503) 560-1452

  • Micheal - Owner of Great Harvest

- greatharvestclackamas@gmail.com

-(503) 659-5392

  • Ben - Manager at Great Harvest

-doober.lewis@gmail.com

- (503) 419-8515

  • Monet Halton - Preschool Director

-Monet@LittleScholarsAcademy.com

-(503) 388-0114


Timeline

Barista

Starbucks
09.2022 - Current

Preschool Teacher's Assistant

Little Scholars Academy
01.2022 - 09.2022

Customer Service Provider

Great Harvest Bread Co.
07.2020 - 12.2021

Nursing Science

Clackamas Community College

High School Diploma -

David Douglas High School

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Viktoriya Stewart