Vilayvanh Soutavong
Arlington,WA
Summary
Professional assistant with background in administrative support, known for high standards and results-driven approach. Dedicated and hardworking with a strong sense of responsibility. A fast learner, reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
16
16
years of professional experience
Work History
Assistant
T and T Upholstery and Foam Shop
01.2020 - Current
- Assisted in inventory management, tracking materials and supplies for optimal workflow efficiency.
- Researched industry trends to recommend new materials and techniques, driving innovation within the shop.
- Trained new staff on upholstery techniques and shop procedures, fostering a collaborative work environment.
- Streamlined order processing by digitizing records, reducing errors and improving turnaround times.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Hairstylist
Self-employeed
09.2016 - 01.2023
- Enhanced customer satisfaction through effective communication and consultation techniques.
- Streamlined appointment scheduling process to improve service efficiency.
- Maintained a clean and organized workspace, ensuring compliance with health regulations.
- Developed and implemented marketing strategies to attract new clients.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Title Examiner
CW Title
08.2009 - 06.2012
- Conducted thorough title searches to ensure property ownership accuracy.
- Analyzed legal documents for compliance with state regulations.
- Collaborated with real estate professionals to resolve title issues efficiently.
- Reviewed and updated internal procedures to improve accuracy in title reports.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Enhanced client satisfaction by providing accurate and timely title reports and documentation.
- Prepared property reports.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Expedited closings by efficiently preparing all necessary documents for finalization ahead of schedule.
- Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
Education
GED -
Bellevue College
Bellevue, Washington, WASkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Data entry
- Flexibility and adaptability
Timeline
Assistant
T and T Upholstery and Foam Shop
01.2020 - Current
Hairstylist
Self-employeed
09.2016 - 01.2023
Title Examiner
CW Title
08.2009 - 06.2012
GED -
Bellevue College