Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vilmarys Rodrigues

Kissimmee,Florida

Summary

Dynamic Key Holder Supervisor with a proven track record at Rose’s Discount Store, excelling in customer service and cash handling. Enhanced store operations through effective promotional strategies and team training, resulting in improved sales performance. Skilled in resolving customer issues and fostering a positive shopping environment, driving customer satisfaction and loyalty.

Work History

Key Holder Supervisor

Rose’s Discount Store
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Received and counted money.
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
  • Opened inventory boxes and restocked shelves.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
  • Accepted and processed customer returns.
  • Maximized revenue opportunities by analyzing sales data and adjusting product assortments or promotional strategies accordingly.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Key Holder Supervisor

Rue 21

Key Holder Supervisor

Fallas Department Store
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Received and counted money.
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
  • Opened inventory boxes and restocked shelves.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
  • Accepted and processed customer returns.
  • Maximized revenue opportunities by analyzing sales data and adjusting product assortments or promotional strategies accordingly.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

High School Diploma - Junior High Education

Poinciana High School
Poinciana FL
06.2000

Skills

  • Promotional strategies
  • Training and mentoring
  • Customer service
  • Workplace safety
  • Cash handling
  • Team training and development
  • Store operations

Languages

Spanish
Native or Bilingual

Timeline

Key Holder Supervisor

Rose’s Discount Store

Key Holder Supervisor

Rue 21

Key Holder Supervisor

Fallas Department Store

High School Diploma - Junior High Education

Poinciana High School
Vilmarys Rodrigues