Key Holder Supervisor
Rose’s Discount Store
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Received and counted money.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Opened inventory boxes and restocked shelves.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
- Accepted and processed customer returns.
- Maximized revenue opportunities by analyzing sales data and adjusting product assortments or promotional strategies accordingly.
- Managed store personnel by delegating tasks and supervising daily operations.
- Marked-down clearance items and relocated merchandise to proper store areas.