Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vina Moreno

Gilbert,AZ

Summary

Dynamic and customer-focused professional with extensive experience in sales, operations management, and safety compliance. Proven track record in delivering exceptional customer service, resolving conflicts, and building relationships with diverse individuals. Skilled in training teams, managing high-risk equipment, and maintaining safety standards, including the operation of hyperbaric oxygen chambers. Adept at multitasking in fast-paced environments, with strong communication, problem-solving, and leadership abilities. Eager to bring my passion for helping others and commitment to safety to a flight attendant role.

Overview

5
5
years of professional experience

Work History

Sales Manager

Augment Wellness Redefined
03.2024 - Current


  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Recruited, interviewed, and trained 8 new team members, ensuring high service standards and team cohesion.
  • Managed scheduling, inventory, and compliance with health and safety regulations to ensure smooth operation.
  • Oversaw the safe operation of hyperbaric oxygen chambers, adhering to strict safety protocols to prevent hazards.


Door-to-Door Sales Representative

Ecoshield
04.2023 - 09.2023
  • Adapted communication style to effectively engage with people from different backgrounds and cultures
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Interacted with 50+ new customers daily, building rapport and handling diverse customer needs with professionalism and empathy.
  • Quickly resolved customer concerns and objections, maintaining a calm and solutions-focused approach in high-pressure situations.

Server

Gentle Ben's Brewing
06.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Flower Child Fox Restaurant
09.2020 - 12.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Arts - Cognitive Psychology

Pima Community College
Tucson, AZ
05-2025

High School Diploma -

Campo Verde High School
Phoenix, AZ
05-2022

Skills

  • Customer Service Excellence
  • Flexible
  • Team Player/Independent Worker
  • Interpersonal Skills
  • Ability to Adapt
  • Time Management & Punctuality
  • Calmness in High-Stress Situations
  • Positive and upbeat
  • Speak, read, and write fluent Spanish
  • Sales & Upselling Skills
  • Safety Demonstration

Languages

Spanish
Native or Bilingual

Timeline

Sales Manager

Augment Wellness Redefined
03.2024 - Current

Door-to-Door Sales Representative

Ecoshield
04.2023 - 09.2023

Server

Gentle Ben's Brewing
06.2022 - 12.2022

Server

Flower Child Fox Restaurant
09.2020 - 12.2020

Associate of Arts - Cognitive Psychology

Pima Community College

High School Diploma -

Campo Verde High School

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Vina Moreno