Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VINCE DE FARNO

Normal,IL

Summary

Experienced in managing aquatic facility operations, with a focus on emergency response and customer service. Demonstrated ability to lead teams, conduct training, and manage high-pressure situations effectively, contributing to a safe and enjoyable environment for all patrons.

Overview

1
1
Certificate
4
4
years of professional experience

Work History

Manager on Duty

Pelican Harbor Aquatic Park
Bolingbrook IL, IL
05.2026 - 08.2026
  • Supervised daily operations at a busy aquatic facility.
  • Coordinated staff schedules to maintain optimal coverage during peak hours.
  • Resolved guest inquiries and complaints to enhance customer satisfaction.
  • Remained level-headed and proactive during emergency situations.
  • Audited cash registers at end of each shift to ensure financial accuracy. at the end of each shift for accuracy.

Head Lifeguard

Pelican Harbor Aquatic Park
Bolingbrook, Illinois
05.2022 - 08.2025
  • Supervised lifeguard team, ensuring consistent adherence to safety protocols and effective team communication.
  • Responded promptly to emergencies, delivering first aid and coordinating rescue efforts to ensure patron safety.
  • Responded to medical emergencies, managing high-pressure situations effectively.
  • Conducted regular training sessions on emergency response and rescue techniques.
  • Oversaw safety operations at the park, ensuring secure environment for all patrons and monitoring health and safety across all attractions.
  • Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.

Education

Bachelor of Science - Public Health

Illinois State University
Normal, IL
05-2028

Skills

  • Emergency response
  • CPR and first aid
  • First aid certification
  • Patient care
  • Team management
  • Guest relations
  • Facility administration
  • Critical decision-making

Certification

  • NREMT certified Emergency Medical Technician, Star-guard CPR certification (2026), Red Cross valid CPR certification (2026),

Timeline

Manager on Duty

Pelican Harbor Aquatic Park
05.2026 - 08.2026

Head Lifeguard

Pelican Harbor Aquatic Park
05.2022 - 08.2025

Bachelor of Science - Public Health

Illinois State University
VINCE DE FARNO