Summary
Overview
Work History
Education
Skills
Timeline
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VINCE PANICKER

Philadelphia,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
05.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Pharmacy Technician

CVS Pharmacy
09.2021 - 01.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.

Education

Bachelor of Science - Management Information Systems

Temple University
Philadelphia, PA
06.2026

High School Diploma -

George Washington High School
Philadelphia, PA
05.2019

Skills

  • Schedule Management
  • Inventory Control
  • Customer-Oriented
  • Inventory Management
  • Production Management
  • Document Management
  • Training and Mentoring
  • Operations Management
  • Project Management

Timeline

Shift Supervisor

CVS Pharmacy
05.2023 - Current

Pharmacy Technician

CVS Pharmacy
09.2021 - 01.2023

Bachelor of Science - Management Information Systems

Temple University

High School Diploma -

George Washington High School

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