VINCE PANICKER
Philadelphia,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
298 E Street Rd, Feasterville-Trevose, PA 19053
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Pharmacy Technician
CVS Pharmacy
7350 Oxford Ave Philadelphia, PA 19111
09.2021 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
Education
Bachelor of Science - Management Information Systems
Temple University
Philadelphia, PA06.2026
High School Diploma -
George Washington High School
Philadelphia, PA05.2019
Skills
- Schedule Management
- Inventory Control
- Customer-Oriented
- Inventory Management
- Production Management
- Document Management
- Training and Mentoring
- Operations Management
- Project Management
Timeline
Shift Supervisor
CVS Pharmacy
05.2023 - Current
Pharmacy Technician
CVS Pharmacy
09.2021 - 01.2023
Bachelor of Science - Management Information Systems
Temple University
High School Diploma -
George Washington High School