Vince Razote
Vallejo,United States
Overview
9
9
years of professional experience
1
1
Certification
Work History
BMO Desktop Technician
Congle
Bay Area CA
06.2023 - 09.2023
- Replace old workstation equipment and replace with it with new equipment that is on standard with the new company.
- Work as a team and communicate with the command center to make sure all newly installed workstation and other equipment is connected into the system.
- Set aside all the old work station equipment to be picked up for recycling or destroyed.
CNA
Reutlinger Community
Danville, CA
03.2022 - Current
- Assist some of the patients mobile troubleshooting concerns.
- Assist some of my colleague when they have printer issues.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Warehouse Associate
IKEA Distribution Center
American Canyon, CA
07.2017 - 02.2022
- Assist our IT technician into updating the OS in our forklift machine as well as helping my co workers fixing their thermal printers.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cashier/Receiving Team Member
Target
Vallejo, CA
04.2017 - 12.2017
- Encourage customer to sign up for a Target Redcard and explain to them the benefits on having the card.
- Built relationships with customers to encourage repeat business.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Call Center Representative
Alorica
Marikina City
03.2015 - 04.2017
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Education
Associate of Science - 55 Credits Received Towards Accounting&Bookeeping
Napa Valley College
Napa, CASkills
- Customer Service
- Layer 2 Switching
- Layer 3 Routing
- TCP/UDP
- Networking Protocols
- LAN
- WAN
- WLAN
- Ethernet Cables
- Fiber Optic Cables
- Networking Security
- Authentication/Encryption
- Windows 10/11
- Hardware/Software Troubleshooting
Certification
- CCNA certified
- CompTIA A+ certified
Timeline
BMO Desktop Technician
Congle
06.2023 - 09.2023
CNA
Reutlinger Community
03.2022 - Current
Warehouse Associate
IKEA Distribution Center
07.2017 - 02.2022
Cashier/Receiving Team Member
Target
04.2017 - 12.2017
Call Center Representative
Alorica
03.2015 - 04.2017
Associate of Science - 55 Credits Received Towards Accounting&Bookeeping
Napa Valley College