Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vince Razote

Vallejo,United States

Overview

9
9
years of professional experience
1
1
Certification

Work History

BMO Desktop Technician

Congle
06.2023 - 09.2023
  • Replace old workstation equipment and replace with it with new equipment that is on standard with the new company.
  • Work as a team and communicate with the command center to make sure all newly installed workstation and other equipment is connected into the system.
  • Set aside all the old work station equipment to be picked up for recycling or destroyed.

CNA

Reutlinger Community
03.2022 - Current
  • Assist some of the patients mobile troubleshooting concerns.
  • Assist some of my colleague when they have printer issues.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.


Warehouse Associate

IKEA Distribution Center
07.2017 - 02.2022
  • Assist our IT technician into updating the OS in our forklift machine as well as helping my co workers fixing their thermal printers.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Cashier/Receiving Team Member

Target
04.2017 - 12.2017
  • Encourage customer to sign up for a Target Redcard and explain to them the benefits on having the card.
  • Built relationships with customers to encourage repeat business.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Call Center Representative

Alorica
03.2015 - 04.2017
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.


Education

Associate of Science - 55 Credits Received Towards Accounting&Bookeeping

Napa Valley College
Napa, CA

Skills

  • Customer Service
  • Layer 2 Switching
  • Layer 3 Routing
  • TCP/UDP
  • Networking Protocols
  • LAN
  • WAN
  • WLAN
  • Ethernet Cables
  • Fiber Optic Cables
  • Networking Security
  • Authentication/Encryption
  • Windows 10/11
  • Hardware/Software Troubleshooting

Certification

  • CCNA certified
  • CompTIA A+ certified

Timeline

BMO Desktop Technician

Congle
06.2023 - 09.2023

CNA

Reutlinger Community
03.2022 - Current

Warehouse Associate

IKEA Distribution Center
07.2017 - 02.2022

Cashier/Receiving Team Member

Target
04.2017 - 12.2017

Call Center Representative

Alorica
03.2015 - 04.2017

Associate of Science - 55 Credits Received Towards Accounting&Bookeeping

Napa Valley College

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Vince Razote