VINCENT BELTRAN
IT Professional
Clovis,NM
Summary
Dynamic technology professional with extensive experience in optimizing systems and aligning technical solutions with business goals. Proven ability to lead projects from inception to completion, driving organizational growth through innovative approaches. Expertise includes networking, cybersecurity, and system administration, supported by hands-on experience in troubleshooting, virtual machine setup, and ethical hacking in controlled environments. A solid background in customer service and technical support enhances leadership capabilities, fostering effective team collaboration and client satisfaction.
Overview
18
18
years of professional experience
Work History
Director of US Sales and Marketing
Prosperity Builders
06.2025 - Current
- Analyzed sales performance metrics to identify trends, informing future strategy and improving overall results.
- Managed complex sales cycles from lead generation through to closing deals, consistently exceeding quotas and expectations.
- Spearheaded the development of promotional materials, boosting brand awareness among target audiences.
- Expanded company presence in new markets by conducting thorough market research and competitor analysis.
General Manager
Something Different Grill
01.2022 - 06.2025
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
CEO, Operator
Nutri-Fit Lifestyle
05.2015 - 01.2022
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Owned and operated 15 locations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Fueling Lead Supervisor
T-Rex Properties
01.2011 - 08.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved team efficiency by streamlining processes and implementing new workflows.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
Call Center Agent
American Medical Alert Corporation (AMAC)
05.2007 - 02.2011
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Utilized CRM software to track customer interactions, ensuring timely follow-up on outstanding issues.
Education
Associates - Behavioral Science, General Studies, Computer Information Systems w/ a concentration in Cybersecurity
Clovis Community College
Clovis, NM01.2025
Skills
Certifications:
- CompTIA Security
- CCNA Course Completion
- Network
- A
- PC Pro
- Networking: TCP/IP, VLANs, Subnetting, Cisco Routers & Switches
- Cybersecurity: Ethical Hacking, Network Security, Security Policies, Penetration Testing
- Technical Support: Troubleshooting, Help Desk, Customer Support, Ticketing Systems
- Software & Tools: Wireshark, Nmap, Metasploit, Active Directory
Leadership & Management:
- Strategic Planning & Goal Setting,
- Operational Planning & Process Improvement
- Team Leadership & Staff Development
- Conflict Resolution & Employee Coaching
- Project Management & Task Delegation
- Performance Monitoring & Reporting Cross-Functional Collaboration
- Vendor & Stakeholder Communication
- Decision-Making Under Pressure
- Change Management
Timeline
Director of US Sales and Marketing
Prosperity Builders
06.2025 - Current
General Manager
Something Different Grill
01.2022 - 06.2025
CEO, Operator
Nutri-Fit Lifestyle
05.2015 - 01.2022
Fueling Lead Supervisor
T-Rex Properties
01.2011 - 08.2015
Call Center Agent
American Medical Alert Corporation (AMAC)
05.2007 - 02.2011
Associates - Behavioral Science, General Studies, Computer Information Systems w/ a concentration in Cybersecurity
Clovis Community College
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