Vincent Boncordo

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Answering telephone and email inquiries from potential customers.
• Capitalized on both warm and cold leads
• Responsible for demonstrating exceptional product knowledge
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Responsible for completing all documents and signatures related to the purchase of the vehicle as well as any back end products sold
• Continuously follow up with customer 3, 10 & 30 days after the sale to ensure complete customer satisfaction across the board.

As an Account Manager I was responsible for:

• Working with new and current clients to implement the Buildertrend Software into their current systems.
• Conducting regular account reviews to identify areas for improvement and ensure continued success and implementation of Buildertrend
• Providing comprehensive reporting on account performance
• Streamlining internal processes for better efficiency in account management tasks.
• Develop customized action plans for clients to help them achieve their business goals.
• Recognizing upsell opportunities via account reviews, identifying and addressing client needs and better ways of working.

As a Business Development Specialist I was responsible for:

• Expanding the client base by prospecting businesses via cold calling in an effort to set and schedule meetings with business owners.
• Negotiating contracts, securing favorable terms for both company and client.
• Maintaining current knowledge of evolving changes in marketplace.
• Presenting/demonstrating Buildertrend as a platform to elevate companies internal processes in all areas.
• Upselling customer commitment time frames after trial periods.

As a painting laborer I was responsible for:

• Demonstrating adaptability, efficiently handling various types of painting projects including residential, commercial, and industrial settings.
• Improving project efficiency by effectively managing time and resources for multiple painting tasks.
• Delivering high-quality results

As an inside sales Account Manager at Accu-Tech I was responsible for:

• Delivering informative and engaging product presentations, showcasing the value of our offerings to prospective clients.
• Developing rapport with customers to build trust and create value through guided buying decisions.
• Prospecting new leads with high level of outbound calls to both cold and warm contacts.
• Managing complex accounts effectively, navigating challenging situations diplomatically to maintain positive customer relations.
• Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.

As an Inside/Outside Sales Representative, I was responsible for:

• Visiting customer Jobsite locations to evaluate requirements, assess product needs, and propose solutions for problems.
• Prospecting by conducting face-to-face sales calls with business owners and directors throughout my assigned territory.
• Build strong client rapport.
• Work behind the counter to help with foot traffic as part of my inside sales responsibilities.
• Order stock materials as well as specialty materials
• Help with order deliveries.
• Type up orders received by clients, order and track all specialty materials that aren't readily available

As an Outside Sales Representative, I was responsible for:

• Prospecting new business through business to business cold calling.
• Negotiate terms and contracts with clients to maintain profitable sales.
• Ordering jobsite materials for customers and coordinating deliveries.
• Regularly following up with existing customers to maintain satisfaction levels and identify upsell opportunities.
• Collaborate with internal inside sales teams to fulfill orders and meet customer needs.