Vincent Burks

Hiring, training and directing entry-level production workers on fast paced shifts.

Meeting daily quality and productivity standards.

Maintaining inventory controls.

Maintaining plant safety, training partners on company safety policies, and ensuring compliance with OHSA standards.

Collaborating with other department leaders to ensure the production teams are working towards shared goals.

• Achieved profit targets through careful management of resources and labor hours
• Kept line working smoothly by anticipating and meeting supply needs
• Met production targets through organized schedules and careful management of priorities
• Strengthened team performance with continuous training strategies
• Prevented accidents with consistent safety leadership, removing hazards and encouraging safe behaviors
• Reduced production errors, coordinating new runs based off clear technical plans
• Empowered employees to independently solve line problems and keep production running
• Listened to customer requests and specifications; Made suggestions to appropriately fulfill needs
• Minimized downtime by monitoring equipment operations and directing preventive maintenance programs
• Documented time, output, and cost data for production line
• Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships
• Delivered exceptional customer service to bolster strong relationships and build positive experiences
• Organized files and records and handled other support tasks, allowing managers to take on more pressing responsibilities
• Identified issues and implemented prompt and successful solutions
• Considered each team member's unique talents when assigning tasks and projects to maximize success for employees and overall team
• Assist with additional tasks to keep projects on-task and meet tight deadlines
• Observed positive skills and attributes from personnel to build, improve, and expand skills set
• Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace
• Performs other related duties as required or assigned.

• Started as an entry-level associate and worked in every position at store up to Assistant Manager with Co-Manager duties
• Worked with/in other departments in the store to gain knowledge of all products and to make connections with other department managers and associates
• Hired and trained new employees, including selecting seasonal workers to hire on permanently; Conducted performance reviews and handled employees with poor performance or attendance
• Trained and managed a staff of 45
• Served multiple customers at once in a stressful environment
• Responsible for inventory, pricing, merchandising, and displays
• Resolved conflict between customers and employees
• Received and processed cash and credit payments
• Prepared and delivered presentations to the sales and customer service teams
• Maintained records of sales
• Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products
• Facilitated stock management and inventory, conducting routine inventory audits and cycle counts
• Established strong business relationships and created a deadline-driven team
• Enforced company policies and procedures through implementing a three-strike system to promote professionalism
• Effectively executed visual merchandising and marketing initiatives
• Attended workshops, seminars, and other training events to improve management qualities
• Ran entire 12 hour shift nightly being the only management in the facility.

• Inspection of scratch off lottery tickets being printed on a printing press
• Check for color, shape, texture, and grade of products and materials against established templates, charts, and samples
• Conducted inspections, test measurements of materials to verify adherence with regulations and desired specifications.