To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Supervisor
Whole Foods Market
10.2015 - Current
Evaluated employee performance and coached and trained to improve weak areas.
Monitored workflow to improve employee time management and increase productivity.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Quickly and accurately counted drawers at start and end of each shift.
Sales Associate
Marshalls
07.2010 - 02.2017
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shoe Sales Associate
Burlington
11.2009 - 02.2010
Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Assembled promotional displays to increase brand awareness and attract customers.
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
Collaborated with team members to achieve efficient stock rotation.
Education
Associate of Arts - Liberal Arts And General Studies
Northshore Community College
Lynn, Ma
06.2014
High School Diploma -
Northeast Metropolitan Regional Vocational High
Wakefield, MA
06.2009
Skills
Processes and Procedures
Operations Management
Complaint Resolution
Time Management
Problem-Solving
Customer Service
Cash Handling Accuracy
Store Opening and Closing
Stocking and Receiving
Cash Handling
Attention to detail
Multitasking
Timeline
Supervisor
Whole Foods Market
10.2015 - Current
Sales Associate
Marshalls
07.2010 - 02.2017
Shoe Sales Associate
Burlington
11.2009 - 02.2010
Associate of Arts - Liberal Arts And General Studies