VINCENT CRAIG
Oak Point,USA
Summary
Accomplished Accounting and Finance Professional with a strong background in collections, accounts receivable, and accounts payable. Proven ability to optimize financial processes, enhance team productivity, and implement strategic improvements that drive operational efficiency. Demonstrated expertise in Excel and pivot tables, alongside a track record of successfully leading DEI initiatives and mentoring team members. Recognized for conflict resolution skills and fostering collaborative work environments that achieve organizational objectives.
Overview
25
25
years of professional experience
Work History
Supervisor – AR Passthrough
EXTENET / EXTENET SYSTEMS
Frisco, Texas
03.2023 - 10.2024
- Led accounts receivable team to ensure efficiency and productivity.
- Managed daily operations of AR department, ensuring efficient invoicing and collections.
- Monitored and analyzed accounts receivable aging reports to identify delinquent accounts.
- Work with diverse departments including Sales, Finance, and Customer Support to tackle customer issues.
- Guaranteed adherence to company policies, accounting standards, and regulatory requirements.
- Facilitated performance reviews, providing insights and collaborating with HR on skill enhancement initiatives.
- Streamlined processes, procedures, and controls to enhance AR workflow.
- Supplied third-party processor with billing information on new accounts and GL coding approvals.
- Participated in formulating DEI strategies and goals.
Accounts Receivable Supervisor
Vari / VARIDESK
Coppell, Texas
02.2019 - 02.2023
- Supervised daily operations for a team of five collection analysts managing portfolios across multiple regions.
- Contributed to timely completion of monthly close processes.
- Provided metrics for team's collection activities while reviewing accounts.
- Conducted new hire training and monthly one-on-one meetings.
- Identified internal departmental gaps and disconnects impacting customer or business operations, recommending actionable solutions.
- Compiled detailed reports providing visibility into future sales obstacles for executive and sales teams.
- Ensured positive morale throughout the organization through team spirit, mentoring, and coaching.
- Handled bad debt analysis, write-offs, and settlement negotiations seamlessly.
- Key member of DEI Hiring Committee, emphasizing culture celebrating diversity.
- Enhanced companywide retention and attracted top diverse talent.
Sr. Collection Analyst
Vari / VARIDESK
Coppell, Texas
11.2017 - 02.2023
- Oversaw regional portfolios to ensure lower aging buckets and enhanced DSO.
- Communicated with customers regarding overdue balances by phone and email.
- Managed cases involving returns, payment offsets, and application.
- Engaged with sales reps to address past due accounts and mitigate order delays.
- Facilitated discussions with Customer Experience Team on feedback-driven opportunities for organizational improvement.
- Reported bad debt write-off concerns to leadership and escalated customer disputes, aiding in reducing carry-forward bad debt.
- Notified credit team of accounts deemed uncollectible.
- Oversaw hold case queues for past due orders, purchase orders needing review, and extended cases daily.
- Revised monthly statement and Dunning Notification contact details.
- Elevated to Accounts Receivable Supervisor as of February 2019.
Credit and Collections Specialist
Hoya
Lewisville, Texas
10.2016 - 11.2017
- Managed portfolio of accounts aged across three internal entities.
- Optimized process enhancements to address internal gaps.
- Collaborated with internal departments to manage returns, credits, and rebills.
- Managed bad debt accrual, write-offs, account holds, refunds.
- Collaborated with third-party collection agencies monthly for settlement processes.
- Collaborated with Sales Teams, TSM, RSM, and ASD regarding contract pricing disputes.
Credit and Collections Analyst
Intel Security
Plano, Texas
05.2014 - 08.2016
- Oversaw global cash collection for a segment of the trade receivables portfolio.
- Oversaw company DSO through B2B collection activities.
- Evaluated financial stability of accounts to determine necessity of credit holds.
- Support Accounting Team with month and year-end close processes.
- Collaborated with Order Ops, sales, sales support, and customer service in reconciling accounts.
- Trained new hires for international team in Costa Rica.
Credit Collections Dispute Specialist
McKesson Corporation FINANCIAL CENTER
Carrollton, Texas
12.2009 - 10.2013
- Directed several large-scale client accounts, managing a weekly total above $200 million.
- Fostered and strengthened connections with external and internal parties.
- Implemented leadership in process enhancement, cutting expenses and delivering data ahead of schedule.
- Achieved favorable results for all parties involved.
- Created multiple Standard Operating Procedures to facilitate knowledge transfer.
- Monitored account aging, internal offsets, write-offs, and issuance of credits.
Accounting Manager / 1099 Reporting
MERRITT, HAWKINS, and associates / amn healthcare (nyse; AHS)
Irving, Texas
01.2005 - 08.2008
- Oversaw a team of three employees, conducting regular one-on-one meetings.
- Managed entire annual processing of companies' 1099 miscellaneous reports for applicable vendors.
- Resolved issues and made necessary corrections to Form 1099 as they arose during the year.
- Conducted monthly internal audits for accounts payable entries.
- Provided training to AP Department on IRS, Form W-9 requirements.
- Played key role in aiding Accounting Department's SOX compliance amidst conversion and acquisition.
- Processed over 5,000 Form 1099s in-house, leading to significant cost savings and error reduction.
- Resolved issues leading to $50.00 IRS penalty per error.
- Recognized as Corporate Achiever of the Month in January both 2006 and 2007 for significantly reducing IRS errors.
Staff Accountant
MERRITT, HAWKINS, and Associates / AMN (nyse; AHS)
Irving, Texas
01.2000 - 01.2005
Education
Some College (No Degree) - Business Administration
Cedar Valley
Lancaster, TXSome College (No Degree) - Business Administration
Northlake College
Irving, TXSkills
- Collections
- Cash Posting
- Reconciliation
- Policy Development
- Process Improvements
- Excel
- Word
- Skilled in PowerPoint
- VLOOKUP and XLOOKUP Expertise
- Data Analysis Using Pivot Tables
- Monthly Financial Close
- Accounts Receivable
- Accounts Payable
- Accurate Ledger Reconciliation
- Journal Entries
- Debt Reserve Management
- Debt Management Expertise
- Financial Write-Off Analysis
- Creditworthiness Analysis
- Credit Risk Assessment
- Effective Communication
- Employee Training Facilitation
- Forecasting
- Trend Analysis
- Power BI
- SAP
- NetSuite
- Salesforce
- Microsoft Dynamics 365 F&O
- Great Plains Dynamics
- DEI Committee
- Mentorship
- Career Coach
Awards
- Corporate Achiever of the Month, 01/01/06
- Corporate Achiever of the Month, 01/01/07
Affiliations
- Toastmasters
- DEI
Languages
Spanish
Limited
Timeline
Supervisor – AR Passthrough
EXTENET / EXTENET SYSTEMS
03.2023 - 10.2024
Accounts Receivable Supervisor
Vari / VARIDESK
02.2019 - 02.2023
Sr. Collection Analyst
Vari / VARIDESK
11.2017 - 02.2023
Credit and Collections Specialist
Hoya
10.2016 - 11.2017
Credit and Collections Analyst
Intel Security
05.2014 - 08.2016
Credit Collections Dispute Specialist
McKesson Corporation FINANCIAL CENTER
12.2009 - 10.2013
Accounting Manager / 1099 Reporting
MERRITT, HAWKINS, and associates / amn healthcare (nyse; AHS)
01.2005 - 08.2008
Staff Accountant
MERRITT, HAWKINS, and Associates / AMN (nyse; AHS)
01.2000 - 01.2005
Some College (No Degree) - Business Administration
Cedar Valley
Some College (No Degree) - Business Administration
Northlake College
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