Vincent Gallegos
Summary
Organized worker with successful history of managing, competing priorities, and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Always willing to grow and improve and can take criticism well.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Sonny's Car Wash Services
05.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 400 pounds.
- Assisted the team in the field however they need it.
- Averages roughly 500+ miles driving around the state to fulfill deliveries.
Assistant Manager
Take 5 Car Wash
10.2022 - 05.2023
- Managed a group of employees
- Oversaw day to day wash operations
- Opened and closed wash
- Made bank deposits and money orders on behalf of Site manager
- Managed daily reports of transactions
- Provided excellent customer service to all customers in a timely manner
- Trained new employees on loading and sales processes and procedures
- Enforced company policies and procedures
- Coordinated schedules and assigned team member shifts
- Assisted with preventive maintenance and general wash upkeep
Service Technician
Velocity Car Wash
03.2022 - 09.2022
- Maintain and repair facility
- Kept the washes running and at optimal performance for a quick clean wash
- Rebuild Wanner and Cat pumps.
- Keep a clean and tidy workspace
- Organize and kept inventory of tools and parts
- Travel to multiple locations and maintain other washes
- Use basic wiring knowledge to power electric motors
- Keep a positive attitude throughout long days
- Be able to stand 10+ hours a day
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Researched and implemented new technologies and equipment.
- Worked with diverse types of weather and ground conditions.
- Wrote and revised maintenance procedures.
Team Lead
Jimmy Suds Carwash
10.2020 - 02.2022
- Provided a quick and exceptional customer experience
- Maximized sales transactions and keeping a conversion rate above 10%
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Pressure washing the tunnel nightly
- Taking damage reports for customers
- Kept store clean and tidy and up to date on maintenance
- Routine maintenance
- Sonny's Car Wash College
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
AutoZone
10.2019 - 02.2020
- Greeted customers in a friendly manner
- Answered customer questions
- Solved customer challenges by offering relevant products and services.
- Handled returns and exchanges
- Restocked merchandise
- Organized new merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted with wiper and battery installs
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Car Wash Attendant
Colorado Express Car Wash
09.2017 - 07.2019
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Maintained and repaired car wash equipment to meet operational demand.
- Maintained records of cleaning activities.
- Inspected vehicles and equipment for visible damage.
- Followed safety guidelines for cleaning vehicles and equipment.
Education
ICAR Pro Level 2 Certification - Automotive Customization And Collision Repair
Warren Central High School
Lakewood, COHigh School Diploma -
Red Rocks Community College
Denver, CO2020
Skills
- Workplace safety
- Sales expertise
- Cash Handling
- Daily workflow improvement
- Sales growth
- Training
- Wrapping and Boxing
- Material Handling
- DOT Regulations
- Freight Labeling
- Forklift Operation
- Route Deliveries
Timeline
Warehouse Associate
Sonny's Car Wash Services
05.2023 - Current
Assistant Manager
Take 5 Car Wash
10.2022 - 05.2023
Service Technician
Velocity Car Wash
03.2022 - 09.2022
Team Lead
Jimmy Suds Carwash
10.2020 - 02.2022
Sales Associate
AutoZone
10.2019 - 02.2020
Car Wash Attendant
Colorado Express Car Wash
09.2017 - 07.2019
ICAR Pro Level 2 Certification - Automotive Customization And Collision Repair
Warren Central High School
High School Diploma -
Red Rocks Community College
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