Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Grote

Indianapolis,IN

Summary

Dedicated professional with proven track record and success in building strong relationships with patients and clients. Wields strong abilities that enable the production of organized, detailed, artistic, data-driven, and overall stellar project results. Social justice-driven, thriving in environments that promote diversity and inclusion. Dedicated to using a wide range of skill sets to continuously learn and excel

Overview

11
11
years of professional experience

Work History

Cashier/Pet Care Associate (Part Time)

PetSmart
10.2022 - Current
  • Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns

Pharmacy Technician

Cureatr, Inc
08.2023 - 10.2023
  • Conducted Medication Therapy Management and Adherence Reviews to ensure patient understanding and adherence to daily prescription regimen
  • Updated prescription medication lists for both prescribers and health insurance
  • Monitored for drug-drug interactions and their severity, side effects, drug shortages, drug recalls, and financial risks to therapy and reported promptly to the pharmacist
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Certified Pharmacy Technician (CPhT)

Optum Health United Healthcare / Genoa Healthcare
08.2022 - 07.2023
  • Advanced understanding and experience required to specifically focus on the needs of psychiatric patients
  • Additional tasks included financial delivery to designated institutions, prescription delivery to mail-order drop-off, and coordination with third-party caregivers and outpatient recovery centers
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Physician Relationship Ambassador

Accredo Health Group Inc
10.2019 - 01.2022
  • Client relationship development and continual prescriber support dedicated to specific offices regarding the treatment of Cystic Fibrosis
  • Established business relationships to resolve delays and escalations within differing internal departments in addition to external departments
  • Helped determine patient eligibility for prescription grants and assisted prescribers and their teams in monitoring medication adherence
  • Actively learned and demonstrated significant drug and product knowledge in order to educate prescribers in reference to their personalized patient support and treatment plans

Pharmacy Technician

Accredo Health Group Inc.
05.2018 - 10.2019
  • Worked solely at escalation status with a high volume of prescriptions and tasks. Excelled at resolving non-routine situations quickly and efficiently
  • Created an intimate relationship with Molina Healthcare as a designated contact
  • Special Projects: Spearheaded the process of reaching out to patients for conversion from a 30-day prescription supply to a 90-day prescription supply, saving the company an average of 11% in shipment fees after 1 year (2019-2020)
  • Special Teams (Synagis Team): Dedicated specifically to patients/clients undergoing seasonal treatment of palivizumab injections (2018-2019)

Pharmacy Technician

CVS Pharmacy
01.2017 - 05.2018
  • Assisted pharmacist with a high volume of prescription retail orders and other retail-related issues
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Research Associate

Saint Louis University School of Medicine
05.2013 - 08.2016
  • Harnessed precise skills to consistently and concisely demonstrate amplification of gene APOLD1 in hypoxic neural and cardiac tissue from the eastern painted turtle (Chrysemys picta picta)
  • Proficient in immunohistochemistry, cryostat tissue slicing, grant writing and preparation, and general laboratory maintenance
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Compiled and organized data and received multiple research grants

Laboratory Teaching Assistant

Saint Louis University
06.2015 - 01.2016
  • Individually oversaw a 4-hour laboratory course for students specifically enrolled in the accelerated physical therapy doctorate and occupational therapy masters programs
  • Built and maintained professional relationships with students and faculty members.
  • Checked assignments, proctored tests and provided grades according to university standards.
  • Created student study guides, which boosted student performance by about 24% compared to other students taught the same material by different teaching assistants

Education

Bachelor of Science - Biology - Cell Biology and Physiology

Saint Louis University
St. Louis, MO
08.2016

Bachelor of Arts - Theatre - Directing Emphasis

Saint Louis University
Saint Louis, MO
08.2016

Skills

  • Verbal and Written Communication
  • Administrative and Business Operations
  • Tutoring and Mentoring
  • Scientific Research
  • Customer Relationship Management
  • Product Knowledge and Education
  • Presentation Skills
  • Google Suite
  • Data Analysis and Entry
  • Customer Service
  • Grant Writing
  • Cultural Awareness and Sensitivity
  • Cash Handling
  • Workday
  • Cisco
  • Returns Processing
  • Schematic reading
  • POS Systems
  • Product and Drug Recommendations
  • Drug Inventory Control
  • Pharmacy and Customer Records Management
  • Problem-Solving Skills
  • Updating Medication Histories
  • Medication Therapy Management
  • Patient Confidentiality/HIPAA
  • Drug Storage Procedures
  • Prescription Management
  • Insurance Billing
  • Prescription Verification
  • Team Collaboration
  • Workflow Optimization
  • Regulatory Compliance
  • Insurance Processing and Verification
  • Conflict Resolution
  • Inventory Management
  • Medication Storage
  • Organizational Skills
  • Problem Solving
  • Drug Classification Knowledge
  • Ethical Conduct
  • Medication Dispensing
  • Attention to Detail
  • Computer Proficiency
  • Customer Service
  • Interpersonal Skills
  • Pharmacology Expertise
  • Adaptability
  • Continuous Learning
  • Time Management
  • Quality Assurance
  • Customer Assistance
  • Pharmacy Law Compliance
  • Drug Inventory Management
  • Drug Safety
  • Order Verification
  • Prescription Filling
  • Supply Restocking
  • Receiving Incoming Supplies
  • Medication Labels
  • Stocking Shelves
  • Verifying Orders
  • FDA Drug Safety Guidelines
  • Patient Profile Setup
  • Payment Processing
  • Inventory Tracking
  • Treatment Plan Development
  • Patient Treatment Planning
  • Telemedicine Proficiency
  • Professional Networking
  • Remote Health Monitoring
  • Care Plan Development
  • Staff Collaboration
  • Healthcare Team Collaboration
  • Data Entry Accuracy
  • Sterile Technique

Timeline

Pharmacy Technician

Cureatr, Inc
08.2023 - 10.2023

Cashier/Pet Care Associate (Part Time)

PetSmart
10.2022 - Current

Certified Pharmacy Technician (CPhT)

Optum Health United Healthcare / Genoa Healthcare
08.2022 - 07.2023

Physician Relationship Ambassador

Accredo Health Group Inc
10.2019 - 01.2022

Pharmacy Technician

Accredo Health Group Inc.
05.2018 - 10.2019

Pharmacy Technician

CVS Pharmacy
01.2017 - 05.2018

Laboratory Teaching Assistant

Saint Louis University
06.2015 - 01.2016

Research Associate

Saint Louis University School of Medicine
05.2013 - 08.2016

Bachelor of Science - Biology - Cell Biology and Physiology

Saint Louis University

Bachelor of Arts - Theatre - Directing Emphasis

Saint Louis University

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