Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Lee

Atlanta,GA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at McCray’s Tavern. I’ve also spent most of my life around computers and, as a result, have become adept at troubleshooting and explaining how to fix any issues that might occur.

Overview

3
3
years of professional experience

Work History

Key Manager

McCray’s Tavern
10.2023 - Current
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Counted registers and cleaned and secured shop at end of shift.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Bartender

GRAE Hospitality
08.2022 - 09.2023


  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.

Retail Sales Associate

Birmingham Wholesale Furniture
05.2021 - 03.2022


  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.

Education

Philosophy

University of Alabama At Birmingham
Birmingham, AL

Skills

  • Computer literacy
  • Problem solving abilities
  • Handling Complaints
  • Multitasking Abilities

Timeline

Key Manager

McCray’s Tavern
10.2023 - Current

Bartender

GRAE Hospitality
08.2022 - 09.2023

Retail Sales Associate

Birmingham Wholesale Furniture
05.2021 - 03.2022

Philosophy

University of Alabama At Birmingham
Vincent Lee