Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vincent Lewis

Perkasie,PA

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

21
21
years of professional experience

Work History

Operations Manager

Fedex
02.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed supply chain operations to achieve timely and accurate delivery of goods and services.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Courier

Fedex
10.2003 - 02.2019
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Education

High School Diploma -

Poolesville High School
Poolesville, MD
06-1999

Skills

  • Management
  • Policies and procedures implementation
  • Performance monitoring
  • Superb time management skills
  • Project planning and development
  • Delegation
  • Complex problems analysis
  • Performance reporting
  • Schedule oversight
  • Systems implementation
  • High-pressure environments
  • Effective leader
  • Scheduling
  • Time management abilities
  • Multitasking

Accomplishments

  • Earned the Five Star Award in 2023 for assisting in the rollout of Valet Scheduling in multiple districts
  • Member of the Express Champions Corps
  • Led the Valet rollout and training team in the Liberty district, and assisted surrounding districts with Valet training and implementation.
  • Part of the FRO training and implementation team for Delaware Valley District.
  • Helped roll out FRO in multiple locations throughout the country.
  • Scored as an SFA top manager, every year in management

Timeline

Operations Manager

Fedex
02.2019 - Current

Courier

Fedex
10.2003 - 02.2019

High School Diploma -

Poolesville High School

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